Paid advertisement
Smart Money People Logo
Newsletter

NatWest Group - Cora: Digital assistant reviews

3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6067)

Computer Companion

5
being computer illiterate Cora pointed me in the right direction Reviewed on: 23rd March 2021

very good

5
I have always got good service from you Reviewed on: 23rd March 2021

concise help

5
The help was clear and answered all the questions that I had asked. It was fast and enabled me to conduct this query without having to travel 10 miles to my nearest bank. Reviewed on: 23rd March 2021

Very good

5
Very good in understanding and repon fast Reviewed on: 23rd March 2021

How much daily transfer is

5
Very easy, fast & straightforward Reviewed on: 23rd March 2021

Mr Mario Horvath

3
Please I need login account I lost me number and I have problem naw login Reviewed on: 23rd March 2021

Waiting for new debit card to arrive.

5
The colleague was very helpful in explaining how long it will take to receive my card and what to do afterwards. Reviewed on: 23rd March 2021

Very efficient

4
Quick and efficient with query. Very helpful and made sure I understood what I needed to do at my end to resolve my query Reviewed on: 23rd March 2021

Clear concise instructions in plain English

5
User friendly easy instructions no waiting on the phone for 20 mins! Reviewed on: 23rd March 2021

Very quick and precise

5
I had a problem it was solved in mins Reviewed on: 23rd March 2021

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs