Smart Money People Logo

NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital Assistant reviews (6061)

Pleasant, efficient, reliable

5
I’m rotten with technology but both with the direct banking, live connection and the ‘chat’ service I was guided through with the minimum of fuss and maximum of clarity. Much appreciated. Reviewed on: 22nd March 2021

very efficient and helpful

5
Gave various options to help me through a transaction Reviewed on: 22nd March 2021

NatWest Customer Service

5
Always great service with NatWest, whether using the automated assistant or speaking to someone in person, and they have the best banking app & security/protection Reviewed on: 22nd March 2021

scam report

5
a telephone scam was received by me purporting to be from Amazon and saying i had ordered a £400 IPhone and if that wasn't the case to press '1'...of course i didn't ..it was from a woman with an American accent..please warn others Reviewed on: 22nd March 2021

Fantastic service

5
Very lovely experience,with quick service so helpful any time Reviewed on: 22nd March 2021

Is the best bank in uk

5
Always helpful 247 is the best bank in UK help customers all the time and find a solution where you are stuck Reviewed on: 22nd March 2021

Very instrutive

4
Were there when i needed help and a very stressful time Reviewed on: 22nd March 2021

Great bank

5
Great bank always been helpful, the staff are great Reviewed on: 22nd March 2021

Address change

5
Easy and quick to do. For address details. Reviewed on: 22nd March 2021

Wanted to know how much I could buy on my debit card in one transaction

5
It was an instant reply & I didn't have to waste any time. Reviewed on: 22nd March 2021

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs