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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

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NatWest Group - Cora Digital Assistant reviews (6061)

Excellent

5
Quick and easy to get to the bottom of my quiery Reviewed on: 22nd March 2021

Easy

5
Impressed by this. It's fast, direct, and convenient. Reviewed on: 22nd March 2021

Cora is helpful

4
Cora is easy to use and deals with issues quickly. Reviewed on: 22nd March 2021

Immediate quick and accurate response

5
Very quick response answered my question in seconds Reviewed on: 22nd March 2021

Efficient service

5
Needed to change business account address. Managed it with Cora without the need for long phone queues. Reviewed on: 22nd March 2021

Easy and efficient

4
Provided with clear and easy instructions. Very efficient and responsive. Reviewed on: 22nd March 2021

Change of address function

5
Fantastic speed and simplicity when changing my home address after moving house. I thought I would have to make a phone call or visit a branch but completed it onlie using the chat function within 2 mins Reviewed on: 22nd March 2021

Great service

5
Very quick and efficient service, all round. Reviewed on: 22nd March 2021

read and reply

5
very quick and easy to use. Reviewed on: 22nd March 2021

Clear and simple

5
Wanted to reactivate an account, done in under a minute even for an old technophobe like me it was easy ! Reviewed on: 22nd March 2021

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