Smart Money People Logo

NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital Assistant reviews (6061)

Transaction query

5
Cora gave me ease of mind on a transaction quick Reviewed on: 22nd March 2021

Great help

4
Great help in sorting out an issue with one of my accounts. Reviewed on: 22nd March 2021

Helpful

5
Quick and efficient so easy to use recommend Bat West anytime Reviewed on: 22nd March 2021

Online question Service

5
Very easy to find what I was looking for, and the Q & A took me to what I needed to go to, pretty quickly and solved the issue. Reviewed on: 22nd March 2021

Amazing, efficient experience, making banking easy

5
Cora was able to help with my request within minutes. Reviewed on: 22nd March 2021

Information on holiday refunds

5
I thought it would be very difficult to ask for help on non-payment of holiday refunds but my questions were answered very quickly. Reviewed on: 22nd March 2021

Amazingly useful innovation

5
I recently changed my address using the digital assistant. It took 2 minutes at the most, and was extremely fast and straightforward, and completely stress-free. Reviewed on: 22nd March 2021

Fantastic. An innovative service that evolved to deal with the Pandemic

5
Really quick and quite exciting! Reviewed on: 22nd March 2021

Great online service

5
Online service easy to use and questions dealt with quickly and simply Reviewed on: 22nd March 2021

easy to use

5
Easy to access. Quick to access. Clear instructions and very easy to use. Reviewed on: 22nd March 2021

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs