Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.90
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Great online service

5
Online service easy to use and questions dealt with quickly and simply Reviewed on: 22nd March 2021
GordonF's avatar
GordonF

easy to use

5
Easy to access. Quick to access. Clear instructions and very easy to use. Reviewed on: 22nd March 2021
Anonymous's avatar
Anonymous

Straightforward and easy to use

5
Was able to close an account using Cora - something the previously would have involved a long conversation on the telephone. Reviewed on: 22nd March 2021
N Wilson's avatar
N Wilson

Easy app

5
Easy straight forward options quick answers. Reviewed on: 22nd March 2021
Rena Whitlock's avatar
Rena Whitlock

I am very satisfied

5
I'm extremely satisfied with the services and staff,I was with another high street bank before and they cost me a lot of money the charges were so high I was never out of the red , with the NATWEST I've never been in the red .THEYRE ALL BRILLIANT Reviewed on: 22nd March 2021
Susan Thackray's avatar
Susan Thackray

Change of details

5
Cora is so easy to use. I changed my address in under 3 minutes Reviewed on: 22nd March 2021
Kirsty's avatar
Kirsty

Better

5
Tryin g to get this right. With my e: Mail. Com Reviewed on: 21st March 2021
anne62seaton@gmail.com's avatar
[email protected]

Really easy to use online banking

5
I’ve enjoyed my online banking experience with natwest, i like that i can use my current account, my savings account and isa is so accessible. Reviewed on: 21st March 2021
Emily Smith's avatar
Emily Smith

help full

5
easy to use & understand i got what i wanted done fast with no problems Reviewed on: 21st March 2021
hedley john bray's avatar
hedley john bray

Helpful

5
Helpful and quick and easy to use Reviewed on: 21st March 2021
Neil cooper's avatar
Neil cooper

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill