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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

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NatWest Group - Cora Digital Assistant reviews (6061)

Brilliant very easy to talk to and the option are relevant

5
I had problems with my pin locking when using the carder and Cora solved the problem. Thanks very much Reviewed on: 21st March 2021

Winners

5
Always and through this pandemic I have always been able to get an answer to my queries with efficiency and a smile. Reviewed on: 21st March 2021

online response

5
Easy to use and very quick and clear response Reviewed on: 21st March 2021

Service with ease

5
Used the system whenever I have made an enquiry and as a result have not had to webchat, phone or contact the bank in any other way since. Cora and the mobile banking app and I'm all set. Reviewed on: 21st March 2021

Help with bank accounts

5
Very helpful and everything explained perfectly Reviewed on: 21st March 2021

Easy interface

5
Had to order a replacement card and whole scenario was straightforward & easy : ) Reviewed on: 21st March 2021

International

5
Easy and simply explained and to use Reviewed on: 21st March 2021

Banking App and Service

5
I have been associated with Natwest for long who have a unbeatable app and great customer service Reviewed on: 21st March 2021

dealing with a death

5
Cora was very helpful and gave simple instructions which were easy to follow. Reviewed on: 21st March 2021

Help when you need it

5
If we ever have a problem it has always been solved quickly and efficiently in a very friendly way Reviewed on: 21st March 2021

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