Smart Money People Logo
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley
Read all reviews Write a review

About this product

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital Assistant reviews (6061)

Perfect for me!

5
Just wanted to know if I could pay cheques in via app and I got my answer instantly with offers of further help that I may have needed such as details of local branch etc. Perfect! Reviewed on: 21st March 2021
C. Taylor's avatar
C. Taylor

Very helpful

5
Answered all the questions I asked and needed to know Reviewed on: 21st March 2021
Anne's avatar
Anne

Coral is very helpful and easily understood

5
I needed some extra information and was pleased to get the help from Core Reviewed on: 21st March 2021
Dorothy Theresa Wormall's avatar
Dorothy Theresa Wormall

Simple, easy to use

5
Customer friendly, easy to use and really helpful Reviewed on: 21st March 2021
Jordan Welford's avatar
Jordan Welford

Cora

5
Good response to question and eventually got the answer I was looking for. Very good response and saves a lot of time waiting for someone on the phone. Second time I’ve used the service and if the automated service of Cora can’t resolve the issue it transfers you to a customer service person. Reviewed on: 21st March 2021
M's avatar
M

Good service

5
I can not fault the service I have had from NatWest in all the years I have been with them. Reviewed on: 21st March 2021
Bernard's avatar
Bernard

she made things simple

5
I have banked with Natwest for around 40 years. Iv'e never had a problem, they are always improving the service Reviewed on: 21st March 2021
Raymond Mullins's avatar
Raymond Mullins

Easy Address Change

5
Changed to my new address in a couple of minutes with the help of Cora. Reviewed on: 21st March 2021
Lee's avatar
Lee

excellent straightforward help

5
Cora asked simple, easy to follow questions and dealt with my query meaning it saved me a laborious visit to the local branch. fabulous help, first class service, thank you Reviewed on: 21st March 2021
Helen Spilsted's avatar
Helen Spilsted

24 hr usage with easy ways to achieve what one needs. Thanks.

5
The details of my private information needed updating, Cora came back immediately with the correct reply and so answered my request in seconds. Reviewed on: 21st March 2021
Alan Ashton's avatar
Alan Ashton

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill