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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.90
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6063)

Simple, straightforward banking.

5
NatWest make it as easy as possible to self-serve. They've clearly invested heavily and wisely in their technology to ensure a great, but also secure, solution. Reviewed on: 20th March 2021
Joe's avatar
Joe

Straight talking no faff

5
No messing and so simple even I can use it Reviewed on: 20th March 2021
Joan Frost 's avatar
Joan Frost

Mrs Fitzpatrick

4
Very easy communication and easy to follow instructions Reviewed on: 20th March 2021
Denise Fitzpatrick's avatar
Denise Fitzpatrick

Very helpful

5
Nice quick and easy needed to move money to my isa which needed setting back up clicked on at 8.15 on Saturday and was sorted by 8.25 saved having to go into the bank , in these strange times this means I can bank sith confidence and without the hassle Reviewed on: 20th March 2021
Antony sutton 's avatar
Antony sutton

Quick Question on Bank Card

5
Really quick. efficient and straight to the point. Concise answer and resolved problem quickly. Reviewed on: 20th March 2021
C Chappell's avatar
C Chappell

you win

5
smart and easy way of work done. Reviewed on: 20th March 2021
sameer's avatar
sameer

Robert bank of Scotland

5
It's so nice I can enjoy online banking and finance, looking for a new job and saving money. Reviewed on: 20th March 2021
Robert's avatar
Robert

Address change very easy

5
Address change was very easy to do Reviewed on: 20th March 2021
Dan Akers's avatar
Dan Akers

Excellent

5
Easy to use and helpful, quick , no issues or worries. Reviewed on: 20th March 2021
Julie's avatar
Julie

Easy to use

5
Super quick and easy, sorts out a problem quickly Reviewed on: 20th March 2021
Laura Popple's avatar
Laura Popple

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