Smart Money People Logo

NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital Assistant reviews (6061)

Banking

5
Never had any issues with this bank always found them helpful and clear in their responses Reviewed on: 19th March 2021

Good

5
Was very helpful to me and made everything so clear. Reviewed on: 19th March 2021

Very easy to use

5
Very happy with this service quick and easy Reviewed on: 19th March 2021

fast service and problem solving

5
fast service and solving my problems. I am very pleased and recommend to others Reviewed on: 19th March 2021

Help with lost pin

5
Answered questions fast and easy to understand Reviewed on: 19th March 2021

left money

5
much easier talking on line to a person Reviewed on: 19th March 2021

Great sevice

4
Easy to use and helped me with my issue but could be more personal in the responses rather than so off a script and indirect Reviewed on: 19th March 2021

Great customer service

5
Great online features and friendly /helpful customer service. Reviewed on: 19th March 2021

will never change from NATWEST

5
It is great ! I needed to change my address and it was so easy and quick, no struggles or unnecessary typing and chating. Reviewed on: 19th March 2021

Use

2
Rather talk to a body that be queried by a soulless computer Reviewed on: 19th March 2021

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs