Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.90
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

will never change from NATWEST

5
It is great ! I needed to change my address and it was so easy and quick, no struggles or unnecessary typing and chating. Reviewed on: 19th March 2021
Viktorija Komissarove's avatar
Viktorija Komissarove

Use

2
Rather talk to a body that be queried by a soulless computer Reviewed on: 19th March 2021
Jayjay's avatar
Jayjay

Appreciate the speed and easiness

5
Just wanted to transfer some money which was made easy with the speed and accuracy with this app thank you Reviewed on: 19th March 2021
David Mccallum's avatar
David Mccallum

Helpful and speedy service.

5
I needed a replacement card and went in the NatWest help section of the app. I had an immediate response and my card is in the post. Excellent service ***** Reviewed on: 19th March 2021
Cindy Ingham's avatar
Cindy Ingham

Cora Review

5
Very speedy and simple to use, even for a beginner. Reviewed on: 19th March 2021
Peter McCoy's avatar
Peter McCoy

helpful quick responses

4
Readily available to help 24/7 which puts me at ease Reviewed on: 19th March 2021
catherine's avatar
catherine

Easy to use, clear instructions

5
Using Cora to reactivate my isa was easy. The steps were simple and easy to follow Reviewed on: 19th March 2021
Mhorag 's avatar
Mhorag

Straightforward to use

5
This was the first time I'd used this and I couldn't be more impressed. It is so much easier than having to be on hold on the phone. I recently spent almost 2 hours on an online chat with a service company, trying to cancel and it was excruciating. It is so good to find such an easy way as Cora to carry out a transaction. Reviewed on: 19th March 2021
Anne Horsburgh's avatar
Anne Horsburgh

Great virtual assistant!

5
It was really easy to change my address using the Cora assistant. I love that there were options to select as possible answers rather than having to type everything. Reviewed on: 19th March 2021
Emma's avatar
Emma

Brilliant service

5
Dealt with my query in very easy steps Reviewed on: 19th March 2021
Paul Scott's avatar
Paul Scott

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill