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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

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NatWest Group - Cora Digital Assistant reviews (6061)

Appreciate the speed and easiness

5
Just wanted to transfer some money which was made easy with the speed and accuracy with this app thank you Reviewed on: 19th March 2021

Helpful and speedy service.

5
I needed a replacement card and went in the NatWest help section of the app. I had an immediate response and my card is in the post. Excellent service ***** Reviewed on: 19th March 2021

Cora Review

5
Very speedy and simple to use, even for a beginner. Reviewed on: 19th March 2021

helpful quick responses

4
Readily available to help 24/7 which puts me at ease Reviewed on: 19th March 2021

Easy to use, clear instructions

5
Using Cora to reactivate my isa was easy. The steps were simple and easy to follow Reviewed on: 19th March 2021

Straightforward to use

5
This was the first time I'd used this and I couldn't be more impressed. It is so much easier than having to be on hold on the phone. I recently spent almost 2 hours on an online chat with a service company, trying to cancel and it was excruciating. It is so good to find such an easy way as Cora to carry out a transaction. Reviewed on: 19th March 2021

Great virtual assistant!

5
It was really easy to change my address using the Cora assistant. I love that there were options to select as possible answers rather than having to type everything. Reviewed on: 19th March 2021

Brilliant service

5
Dealt with my query in very easy steps Reviewed on: 19th March 2021

Excellent!!

5
Very fast response and fast solution, brilliant!! Reviewed on: 19th March 2021

Absolutely fantastic

5
It was my first time - and I shall definitely use you again Reviewed on: 19th March 2021

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