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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley
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NatWest Group - Cora Digital Assistant reviews (6061)

Restart isa account

5
I restarted my isa account with cora digital and it was straight forward and I didn't have to go to my branch Reviewed on: 13th March 2021
Mick's avatar
Mick

Simple to use

5
My loan application was very straightforward Reviewed on: 13th March 2021
Frank Boase's avatar
Frank Boase

Sorted

5
Just logged on and asked to change address through digital chat with Cora. Was worried it would be too difficult as not really compute savvy but was easy. Reviewed on: 13th March 2021
Angela Tucker's avatar
Angela Tucker

Easily accessible and simple to use

5
More than extremely satisfied and would recommend to any bank customer Reviewed on: 13th March 2021
Anne McAlindon's avatar
Anne McAlindon

Perfect

4
Always a good quick service and a good knowledge of the Consumer question's asked. Reviewed on: 13th March 2021
Gingerchink01 's avatar
Gingerchink01

excellent service

5
quick response to question,answer within seconds Reviewed on: 12th March 2021
Denis Westmoreland's avatar
Denis Westmoreland

Great service

5
Succinct, easy, efficient service!! Reviewed on: 12th March 2021
Steph's avatar
Steph

Great experience

5
Everything was great and looking forward for the future Reviewed on: 12th March 2021
Goiea Gabriel 's avatar
Goiea Gabriel

So quick and straightforward

5
Wanted to change my address and thought I would have to go into the branch. The digital assistant changed it all online for me and it was so fast and straightforward. Perfect! Reviewed on: 12th March 2021
joannetemple@hotmail.co.uk's avatar
[email protected]

Ease of use

5
Very fast and quick to use excellent Reviewed on: 12th March 2021
cheekal21@gmail.com's avatar
[email protected]

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