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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.86
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6067)

Problem gets sorted straight away

5
Natwest sort out problem straight away and it gets sorted straight away Reviewed on: 13th March 2021
Jacqueline mcdade 's avatar
Jacqueline mcdade

Quick and easy support

5
Much easier than calling through to their support centre and they have always been able to help with my enquiry whether it's changing account details or information on my accounts. Reviewed on: 13th March 2021
Emma's avatar
Emma

Changing addreess

5
Very quick and straight forward. Saved me a lot of time. Great innovation! Reviewed on: 13th March 2021
Shanthia 's avatar
Shanthia

Changing address

5
She has changed my address for me within a couple of seconds. Great job!! Thank you Reviewed on: 13th March 2021
aklimaa121@hotmail.com's avatar
[email protected]

Very good and quick answer!

5
I typed my question and got a quick and accurate answer. Reviewed on: 13th March 2021
Abdul Samad Yusuf Bhana's avatar
Abdul Samad Yusuf Bhana

Very fast and very easy

5
I thought changing my home address would be very difficult but the online service made the experience very easy and it was so quick. Reviewed on: 13th March 2021
Chris s's avatar
Chris s

Restart isa account

5
I restarted my isa account with cora digital and it was straight forward and I didn't have to go to my branch Reviewed on: 13th March 2021
Mick's avatar
Mick

Simple to use

5
My loan application was very straightforward Reviewed on: 13th March 2021
Frank Boase's avatar
Frank Boase

Sorted

5
Just logged on and asked to change address through digital chat with Cora. Was worried it would be too difficult as not really compute savvy but was easy. Reviewed on: 13th March 2021
Angela Tucker's avatar
Angela Tucker

Easily accessible and simple to use

5
More than extremely satisfied and would recommend to any bank customer Reviewed on: 13th March 2021
Anne McAlindon's avatar
Anne McAlindon

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