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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.89
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6063)

The best

5
I did what I need very quickly and Reviewed on: 13th March 2021
Anonymous's avatar
Anonymous

Simple and straightforward answers

5
Thank you for your help today, Cora. The shortfall in full stars for recommending is only because of the banks’ limited facilities and therefore usefulness/helpfulness/ability to do business with the customer. Reviewed on: 13th March 2021
Yassir's avatar
Yassir

Mony

4
I sent to chime money to my friend she don’t receive it third time I send £50 she receive it but the money before she not receive it 4 hundred pound Reviewed on: 13th March 2021
Zena khan's avatar
Zena khan

Hard to understand

1
Still need to get a new card how do i fill in the form Reviewed on: 13th March 2021
Marcus Howatson's avatar
Marcus Howatson

Efficient

5
Very easy and very helpful I recommend this service to every NatWest customer very easy and very quick Reviewed on: 13th March 2021
jimmybarba@ymail.com's avatar
[email protected]

Efficient and pain free

5
I had to update my account address, the automated system, which was efficient and to the point, was an excellent system to use. Reviewed on: 13th March 2021
Alex Pettitt's avatar
Alex Pettitt

Problem gets sorted straight away

5
Natwest sort out problem straight away and it gets sorted straight away Reviewed on: 13th March 2021
Jacqueline mcdade 's avatar
Jacqueline mcdade

Quick and easy support

5
Much easier than calling through to their support centre and they have always been able to help with my enquiry whether it's changing account details or information on my accounts. Reviewed on: 13th March 2021
Emma's avatar
Emma

Changing addreess

5
Very quick and straight forward. Saved me a lot of time. Great innovation! Reviewed on: 13th March 2021
Shanthia 's avatar
Shanthia

Changing address

5
She has changed my address for me within a couple of seconds. Great job!! Thank you Reviewed on: 13th March 2021
aklimaa121@hotmail.com's avatar
[email protected]

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