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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

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NatWest Group - Cora Digital Assistant reviews (6061)

Mony

4
I sent to chime money to my friend she don’t receive it third time I send £50 she receive it but the money before she not receive it 4 hundred pound Reviewed on: 13th March 2021

Hard to understand

1
Still need to get a new card how do i fill in the form Reviewed on: 13th March 2021

Efficient

5
Very easy and very helpful I recommend this service to every NatWest customer very easy and very quick Reviewed on: 13th March 2021

Efficient and pain free

5
I had to update my account address, the automated system, which was efficient and to the point, was an excellent system to use. Reviewed on: 13th March 2021

Problem gets sorted straight away

5
Natwest sort out problem straight away and it gets sorted straight away Reviewed on: 13th March 2021

Quick and easy support

5
Much easier than calling through to their support centre and they have always been able to help with my enquiry whether it's changing account details or information on my accounts. Reviewed on: 13th March 2021

Changing addreess

5
Very quick and straight forward. Saved me a lot of time. Great innovation! Reviewed on: 13th March 2021

Changing address

5
She has changed my address for me within a couple of seconds. Great job!! Thank you Reviewed on: 13th March 2021

Very good and quick answer!

5
I typed my question and got a quick and accurate answer. Reviewed on: 13th March 2021

Very fast and very easy

5
I thought changing my home address would be very difficult but the online service made the experience very easy and it was so quick. Reviewed on: 13th March 2021

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