Smart Money People Logo

NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital Assistant reviews (6061)

Helpful staff

5
The staff at nat west are very helpful friendly and polite they explain things if you don't understand without making you feel bad for not understanding Reviewed on: 13th March 2021

Speedy response

5
Good speedy response, reassuring Reviewed on: 13th March 2021

Easy to use system

5
Never used this part before so found it very easy. Reviewed on: 13th March 2021

Very easy

5
It's very easy to use and very useful Reviewed on: 13th March 2021

Always satisfied with reply to my inqueries

5
Very easy to use and very helpful Reviewed on: 13th March 2021

Simple!

5
Cora is easy to use, innovative and perfect for the natwest brand. Reviewed on: 13th March 2021

Best bank

5
Always helpful and the messenger service is always great Reviewed on: 13th March 2021

The best digital assistant I have used by a mule

5
I usually hate using pop up helpers but this one actually works and works very well. Reviewed on: 13th March 2021

The best

5
I did what I need very quickly and Reviewed on: 13th March 2021

Simple and straightforward answers

5
Thank you for your help today, Cora. The shortfall in full stars for recommending is only because of the banks’ limited facilities and therefore usefulness/helpfulness/ability to do business with the customer. Reviewed on: 13th March 2021

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs