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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

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NatWest Group - Cora Digital Assistant reviews (6061)

Quick & easy responses

5
Always easy to access Cora digital assistant and always a quick response Reviewed on: 12th March 2021

Great Service

5
Happy with Nat west for nearly 40 years Reviewed on: 12th March 2021

Very good with her help

5
I enjoyed chatting and her help was very helpful Reviewed on: 12th March 2021

Quick and easy

5
My issue was dealt with quickly and I didn't have to wait on the phone or in any ques to speak with someone. Reviewed on: 12th March 2021

Excellent

5
Very professional and to the point Reviewed on: 12th March 2021

Cora

5
Quick, user friendly and extremely efficient Reviewed on: 12th March 2021

Swift resolution

5
I was extremely pleased with the swift resolution, to a query I posted. I was also extremely impressed with all of the options presented to me. Reviewed on: 12th March 2021

Workerall ok

4
All ok. Today. But thought this had already been done for me after a phone call Reviewed on: 12th March 2021

Really easy to use.

5
Making banking easier with Cora! Reviewed on: 12th March 2021

Convenient & Useful

5
It was super easy to find out how to order new debit cards Reviewed on: 12th March 2021

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