Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.89
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Registering a death

4
Had a form downloaded to register the death Reviewed on: 11th March 2021
Bill's avatar
Bill

Replacement Card

5
Using Cora helped me to replace my damaged debit card with ease. I was very pleased with how quick the service was and how easy it was to navigate. I found the form without having to search the website. Reviewed on: 11th March 2021
Mandy's avatar
Mandy

Great and easy banking.

5
I have been banking wit NatWest for 14 years and never had one service complaint. They are a very helpful and efficient banking service and constantly updating their features Worthing online and mobile app banking to make life easier. Reviewed on: 11th March 2021
clara.vangogh89@gmail.com's avatar
[email protected]

Super quick.

4
I used Cora to sort a problem I had with getting bank statements, my problem was solved in less than 2 minutes. Fabulous. Reviewed on: 11th March 2021
Marion Theaker's avatar
Marion Theaker

quick and professional

5
answered all my needs at this particular time Reviewed on: 11th March 2021
nicolas wilby's avatar
nicolas wilby

efficient with user friendly app

5
I am still in the middle of a fraud dispute, but we are getting there. The bank has been very efficient and helpful. Reviewed on: 11th March 2021
Rose Ann Padua's avatar
Rose Ann Padua

Good customer feedback

4
Very impressed with the service I received today thank you Reviewed on: 11th March 2021
Bianca Hugill's avatar
Bianca Hugill

Quick and easy to use

5
Hopefully a full complete response Reviewed on: 11th March 2021
tatebryan108@gmail.com's avatar
[email protected]

Very helpful digital assistant!

5
I had to change my address, and the digital assistant made it so easy by giving me options to select, and found me the address to confirm. Reviewed on: 11th March 2021
Samuel's avatar
Samuel

Good clear help

5
Very fast response , as I had tried to contact the bank on the phone which was very frustrating this was good. Reviewed on: 11th March 2021
Satisfied customer's avatar
Satisfied customer

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill