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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.86
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6067)

Did what I wanted no fuss

5
What more can I say simple to deal with and very efficient Reviewed on: 11th March 2021
Mike's avatar
Mike

Most Helpful

5
I needed to save and print out my bank statement - I was given clear instructions which were easy to follow and enabled me to get it done Reviewed on: 11th March 2021
Baz's avatar
Baz

Very convenient

4
Easy to do online without waiting to speak to a human. More efficient for the customer. Reviewed on: 11th March 2021
Ben's avatar
Ben

Good service provider

5
Simply and straightforward, well explanatory, and keeping the customers happy Reviewed on: 11th March 2021
Buba Touray 's avatar
Buba Touray

Registering a death

4
Had a form downloaded to register the death Reviewed on: 11th March 2021
Bill's avatar
Bill

Replacement Card

5
Using Cora helped me to replace my damaged debit card with ease. I was very pleased with how quick the service was and how easy it was to navigate. I found the form without having to search the website. Reviewed on: 11th March 2021
Mandy's avatar
Mandy

Great and easy banking.

5
I have been banking wit NatWest for 14 years and never had one service complaint. They are a very helpful and efficient banking service and constantly updating their features Worthing online and mobile app banking to make life easier. Reviewed on: 11th March 2021
clara.vangogh89@gmail.com's avatar
[email protected]

Super quick.

4
I used Cora to sort a problem I had with getting bank statements, my problem was solved in less than 2 minutes. Fabulous. Reviewed on: 11th March 2021
Marion Theaker's avatar
Marion Theaker

quick and professional

5
answered all my needs at this particular time Reviewed on: 11th March 2021
nicolas wilby's avatar
nicolas wilby

efficient with user friendly app

5
I am still in the middle of a fraud dispute, but we are getting there. The bank has been very efficient and helpful. Reviewed on: 11th March 2021
Rose Ann Padua's avatar
Rose Ann Padua

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