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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley
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NatWest Group - Cora Digital Assistant reviews (6061)

Great and easy banking.

5
I have been banking wit NatWest for 14 years and never had one service complaint. They are a very helpful and efficient banking service and constantly updating their features Worthing online and mobile app banking to make life easier. Reviewed on: 11th March 2021
clara.vangogh89@gmail.com's avatar
[email protected]

Super quick.

4
I used Cora to sort a problem I had with getting bank statements, my problem was solved in less than 2 minutes. Fabulous. Reviewed on: 11th March 2021
Marion Theaker's avatar
Marion Theaker

quick and professional

5
answered all my needs at this particular time Reviewed on: 11th March 2021
nicolas wilby's avatar
nicolas wilby

efficient with user friendly app

5
I am still in the middle of a fraud dispute, but we are getting there. The bank has been very efficient and helpful. Reviewed on: 11th March 2021
Rose Ann Padua's avatar
Rose Ann Padua

Good customer feedback

4
Very impressed with the service I received today thank you Reviewed on: 11th March 2021
Bianca Hugill's avatar
Bianca Hugill

Quick and easy to use

5
Hopefully a full complete response Reviewed on: 11th March 2021
tatebryan108@gmail.com's avatar
[email protected]

Very helpful digital assistant!

5
I had to change my address, and the digital assistant made it so easy by giving me options to select, and found me the address to confirm. Reviewed on: 11th March 2021
Samuel's avatar
Samuel

Good clear help

5
Very fast response , as I had tried to contact the bank on the phone which was very frustrating this was good. Reviewed on: 11th March 2021
Satisfied customer's avatar
Satisfied customer

The fastest and easiest way to implement changes

5
I am amazed how easy and quick implementing the changes I needed was with this service. This is an absolutely amazing innovation! Finally feels like banking in 21st century Reviewed on: 11th March 2021
K's avatar
K

excellent, prompt customer services

5
When I needed help, the bank staff, online staff, or phone staff were excellent and helpful. Online banking is very easy to use. My mortgage was also provided at very good rates. Reviewed on: 11th March 2021
Iqbal Sahibzada's avatar
Iqbal Sahibzada

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