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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

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NatWest Group - Cora Digital Assistant reviews (6061)

Quick, efficient and helpful

5
It quickly addressed my question and put my mind at ease Reviewed on: 11th March 2021

Concise information

5
I used Cora and quickly obtained help to sort my bank card out Reviewed on: 11th March 2021

Brilliant

5
.My query was answered straight away. With the exact answer that i needed/ Reviewed on: 11th March 2021

Cora review

4
It's easy to use once you get the hang of the right words to type in a message. Quick and easy, usually with the right answers or directions to go. Reviewed on: 11th March 2021

ISA activation chat box

5
Quick simple, friendly and easy to understand process. Reviewed on: 11th March 2021

difficulty in making payments

1
poor i cannot send more than £1000 on thw mobile app Reviewed on: 11th March 2021

Very good

5
I feel everything very good . I really like that Reviewed on: 11th March 2021

The response is so fast and to the point

5
The response is so fast and to the point, easy to follow instructions, no nonsense Reviewed on: 11th March 2021

Fantastic

5
Very helpful and clear, advice. Very patient and communication skills Reviewed on: 11th March 2021

Great service!

5
As someone who dreads phone calls, I am very happy with this digital assistance. Reviewed on: 11th March 2021

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