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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

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NatWest Group - Cora Digital Assistant reviews (6061)

Happy customer!

5
Brilliant service, quick easy and no jargon involved, I feel valued as a customer, well done Natwest Reviewed on: 8th March 2021

Satisfied

5
I was satisfied with the service Reviewed on: 8th March 2021

Always extremely helpful

5
I suffer with mental health and in branch they always make me feel comfortable and nothing it’s too much bother when it comes to extra explaining and putting me in the right direction Reviewed on: 8th March 2021

AGAM

5
Clear and helpful instructions. Reviewed on: 8th March 2021

cora helped me

5
i didnt know my bank details so i asked cora Reviewed on: 8th March 2021

Like a bank ought to be

5
Friendly, efficient and always helpful Reviewed on: 8th March 2021

Information Request

5
Cora was prompt, asking all the right questions to ensure that I had a answer/solution to the presented issue. Reviewed on: 8th March 2021

Action to be taken

5
It was a quick and hassle free exercise Reviewed on: 8th March 2021

Cora was quick and efficient with dealing with my issue.

5
Required information and wasn’t sure how to access the data. Cora was very clear with her instructions and guidance. Able to obtain relevant information within minutes. Thank you Cora. Reviewed on: 8th March 2021

Natwest gave me the chance to start my business. I will always stand by them.

5
10 out of 10 for safety customer service. Reviewed on: 8th March 2021

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