Paid advertisement
Smart Money People Logo
Newsletter

NatWest Group - Cora: Digital assistant reviews

3.92
Based on 6,062 reviews, last reviewed 3rd Jun 2026
100% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora is a moron. Cora is a moron. 4MB RAM is not enough these days. Every experience I have had with it has been terrible and useless. Reviewed on: 3rd June 2026
John T's avatar
John T

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6062)

Super service

5
Cora is so simple to use and takes all the hassle out of changing details etc. Highly recommend using it. Reviewed on: 9th March 2021

Excellent

5
Changed business name in minutes Reviewed on: 9th March 2021

Prompt reply

5
My questions were answered very promptly which i feel is very important Reviewed on: 9th March 2021

Understand

5
Very quick to respond and was sorted very quickly Reviewed on: 9th March 2021

Very intelligent

5
Cora handles all my queries timely and correctly. Very useful as I don't have to wait for banks to open for queries to be solved. Reviewed on: 9th March 2021

Very efficient

5
Using the digital assistant is very efficient for the majority of my personal queries with my banking. Anything not dealt with by the digital assistant is quickly transferred to an advisor, though its very rare that happens now Reviewed on: 8th March 2021

Quick response with easy to follow instructions & advice.

5
Each time I’ve used the chat I’ve received a fast response with clear and easy to follow instructions and advice on the subject/ issue raised. Thank you Reviewed on: 8th March 2021

Very helpful and understanding

5
Iam new to online banking and Carla has helped me all the time Reviewed on: 8th March 2021

Super intuitive

5
Great dealins with this online assistant. Solved my issue very quickly and very intuitive to use!! Reviewed on: 8th March 2021

Excellant service

5
Very helpful , fast and kind service provided for me thanks Reviewed on: 8th March 2021

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs