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NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6061 reviews)

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4.59

Based on 6,061 reviews, last reviewed 17th Apr 2026

100% decrease in 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026

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About this product

Review NatWest Group - Cora: Digital Assistant now

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NatWest Group - Cora Digital Assistant reviews (6061)

Best place to Bank

Always professional helpful staff. Recommend to all Reviewed on: 8th March 2021

Very Helpful

No kids to tell me what to do ! Very uncomputer friendly granny Reviewed on: 8th March 2021

So simple to use

Changing my office address would normally be such a drawn out process but using Cora it took a couple of minutes Reviewed on: 8th March 2021

So quick and easy, solved my issue

Great system, thought I’d be on phone for ages Cora helped instantly Reviewed on: 8th March 2021

The helpful Ai

It was a different type of help I was offered by the advice chat aid Cora. Since leaving the natwest website i can honestly say I already miss her advice, albeit brief, and even though I didn't want to say goodbye we parted amicably. Props to Natwest to finding such a egraciating chat ai :) Reviewed on: 8th March 2021

Quick answers

My query was answered quickly and accurately Reviewed on: 8th March 2021

Speed of change of address

I just logged into my account to change my address expecting to have to call but was able to do so easily using Cora Reviewed on: 8th March 2021

Ease of use and a seamless digital assistant

Perfect and easy to work with cant fault cora one bit and I'd be happy to use it again Reviewed on: 8th March 2021

Mrs

Easy quick way to contact Nat West, Cora was very helpful Reviewed on: 8th March 2021

Easy to use

Having Cora instantly there when I needed some help stopped me stressing. I found the answer straight away and solved my problem. Reviewed on: 8th March 2021

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NatWest Group - Cora: Digital Assistant reviews

100% decrease in 5 star reviews

67% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review NatWest Group - Cora: Digital Assistant now

NatWest Group - Cora Digital Assistant reviews (6061)

Best place to Bank

Very Helpful

So simple to use

So quick and easy, solved my issue

The helpful Ai

Quick answers

Speed of change of address

Ease of use and a seamless digital assistant

Mrs

Easy to use

Review NatWest Group - Cora: Digital Assistant now

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