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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley
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NatWest Group - Cora Digital Assistant reviews (6061)

Quick and efficient

4
When I asked, the answer came up straighy away Reviewed on: 8th March 2021
Tim Hazell's avatar
Tim Hazell

Very helpful

5
I don't think card readers are a very good idea for banking. You are making it harder for people to bank online, especially those who don't know what they are doing Reviewed on: 8th March 2021
Maggie Seggers's avatar
Maggie Seggers

Answers questions well

5
It was a Quick and efficient service Reviewed on: 8th March 2021
Steve's avatar
Steve

easy to use ....

5
very efficient very clear and easy to use Reviewed on: 8th March 2021
links support's avatar
links support

Prompt and accurate response

5
My request was quickly and accurately fulfilled. The chatbot feature within Natwest has come a long way since its first introduction. Reviewed on: 8th March 2021
Uju's avatar
Uju

Easy to use

5
The Cora app and NatWest banking app are both easy to use, with a good lay out, easy to navigate around and can do most things with the touch of a button Reviewed on: 8th March 2021
Zoe Price's avatar
Zoe Price

Quick response

5
It's first time to chat and it was very smooth n nice Reviewed on: 8th March 2021
Mago's avatar
Mago

Fast, Efficient and straight forward

5
Natwest have always made sure I am happy and when ever I am need of changing, updating or contacting them they have always been helpful Reviewed on: 8th March 2021
SarahL124's avatar
SarahL124

Online chat

5
It was very easy and quick to resolve the problem Reviewed on: 8th March 2021
Ruzan's avatar
Ruzan

simple easy to follow

5
simple easy to follow, even for an elderly incompetent computer user Reviewed on: 8th March 2021
ericsinclair@sky.com's avatar
[email protected]

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