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NatWest Group - Cora: Digital assistant reviews

3.92
Based on 6,062 reviews, last reviewed 3rd Jun 2026
100% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora is a moron. Cora is a moron. 4MB RAM is not enough these days. Every experience I have had with it has been terrible and useless. Reviewed on: 3rd June 2026
John T's avatar
John T

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6062)

simple easy to follow

5
simple easy to follow, even for an elderly incompetent computer user Reviewed on: 8th March 2021

been with NatWest all our business life

5
always been helpful and usually easy to deal with Reviewed on: 8th March 2021

Very fast

5
Very fast ,thank you son machi fast fast fast Reviewed on: 8th March 2021

Easy to use

5
Easy to use and very time efficient Reviewed on: 8th March 2021

So helpful

5
Very quick and easy to use thanks so much Reviewed on: 8th March 2021

Good feed back stress release

5
Quick response I am happy with the information that I got back and the help I have been given in the past Reviewed on: 8th March 2021

quick and helpful

5
the chat on was helpful. no other need to contact the bank. Reviewed on: 8th March 2021

Easy to use

5
All my questions answered and explained in a way it’s easy to understand Reviewed on: 8th March 2021

Needed Customer Number to Reactivate App

4
Very prompt, accurate and efficient reply! Reviewed on: 7th March 2021

Yes, recommended

5
Quick and easy, no need to go to the bank. Reviewed on: 7th March 2021

Review NatWest Group - Cora: Digital assistant now

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