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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

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NatWest Group - Cora Digital Assistant reviews (6061)

Great Online service

5
Really efficient service. Really easy for address change. Reviewed on: 7th March 2021

Excellent online service

5
Required a new card. Messaged and applied in under 2 mins Reviewed on: 7th March 2021

Review

4
Going slightly too fast otherwise good Reviewed on: 7th March 2021

helpfull

5
help me with lost card and was very helpfull Reviewed on: 7th March 2021

Change of address

5
I needed to change my address but working full time meant I couldn't go into my local branch or have a chance to call them so using Cora was very helpful and meant I could get the change done quickly Reviewed on: 7th March 2021

Very helpful

5
I was having problems with a payment, Cora was very helpful Reviewed on: 7th March 2021

Great

5
All good brilliant service lovely Reviewed on: 7th March 2021

Ten star service

5
Cora was very efficient and speedy with the information I requested. Reviewed on: 7th March 2021

Cora review

5
The Natwest Cora innovation was easy to use, efficient and felt secure. An all round great experience. Reviewed on: 7th March 2021

Good customer service

5
Very quick and helpful service. Reviewed on: 7th March 2021

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