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NatWest Group - Cora: Digital assistant reviews

3.92
Based on 6,062 reviews, last reviewed 3rd Jun 2026
100% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora is a moron. Cora is a moron. 4MB RAM is not enough these days. Every experience I have had with it has been terrible and useless. Reviewed on: 3rd June 2026
John T's avatar
John T

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6062)

Positive

4
Quick and easy system which can be done anytime. Reviewed on: 7th March 2021

Great Online service

5
Really efficient service. Really easy for address change. Reviewed on: 7th March 2021

Excellent online service

5
Required a new card. Messaged and applied in under 2 mins Reviewed on: 7th March 2021

Review

4
Going slightly too fast otherwise good Reviewed on: 7th March 2021

helpfull

5
help me with lost card and was very helpfull Reviewed on: 7th March 2021

Change of address

5
I needed to change my address but working full time meant I couldn't go into my local branch or have a chance to call them so using Cora was very helpful and meant I could get the change done quickly Reviewed on: 7th March 2021

Very helpful

5
I was having problems with a payment, Cora was very helpful Reviewed on: 7th March 2021

Great

5
All good brilliant service lovely Reviewed on: 7th March 2021

Ten star service

5
Cora was very efficient and speedy with the information I requested. Reviewed on: 7th March 2021

Cora review

5
The Natwest Cora innovation was easy to use, efficient and felt secure. An all round great experience. Reviewed on: 7th March 2021

Review NatWest Group - Cora: Digital assistant now

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