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NatWest Group - Cora: Digital assistant reviews

3.92
Based on 6,062 reviews, last reviewed 3rd Jun 2026
100% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora is a moron. Cora is a moron. 4MB RAM is not enough these days. Every experience I have had with it has been terrible and useless. Reviewed on: 3rd June 2026
John T's avatar
John T

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6062)

Good customer service

5
Very quick and helpful service. Reviewed on: 7th March 2021

very Pleased.

5
Helped me with Change of address and a payment being taken twice Reviewed on: 7th March 2021

Order of cheque book

5
Quickness of request for a new cheque book Reviewed on: 7th March 2021

Brilliant

5
Brilliant and very easy. Feels like a proper person Reviewed on: 7th March 2021

Service

5
Excellent service and I would recommend to anyone Reviewed on: 7th March 2021

Amazing Bank

5
Easy banking, friendly staff. Very quick to get any issues solved. Reviewed on: 7th March 2021

It is a good product

4
I think it is a good product as I managed to get help very quickly, but still I would prefer to talk to someone. Call me old fashioned... Reviewed on: 7th March 2021

Very satisfied

5
Very satisfied with the help given Reviewed on: 7th March 2021

Cora is on the money

5
Fast and efficient response to query about card readers Reviewed on: 7th March 2021

Banking

5
I would highly recommend Nat West to all my friends and family and I would like to thank you for the support I have received today with my questions Reviewed on: 7th March 2021

Review NatWest Group - Cora: Digital assistant now

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