NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6058 reviews)

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4.59

Based on 6,058 reviews, last reviewed 11th Feb 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026

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NatWest Group - Cora Digital Assistant reviews (6058)

Great

Using Cora is great, and when you want to speak to someone on the phone it gives you the ability to do that. Great help Reviewed on: 2nd April 2022

Great Ai agent

No Comment, thanks.. Cora is fast and accurate Reviewed on: 2nd April 2022

Quick

Told me to go exactly where to find info and was quick and easy Reviewed on: 2nd April 2022

Informative and helpful.

Quickly answered the questions. Reviewed on: 2nd April 2022

Quick & efficient

Answered my query very quickly & gave me the solution Reviewed on: 2nd April 2022

Easy communication

I needed to change my address & the App facility wasn't working so I accessed Cora & the whole transaction was simple, understandable & swift. Great service to use Reviewed on: 2nd April 2022