Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.91
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Speedy Accurate Service

5
I used this for the first time today and found it very fast and accurate in resolving my query. Reviewed on: 2nd April 2022
Greg Wilson's avatar
Greg Wilson

Easy and efficient

5
Thanks for the help, it saved me ages on waiting for a phone call to get through on. Reviewed on: 2nd April 2022
jonathan.aldridge's avatar
jonathan.aldridge

quick and simple answer to my question

5
gave me exactly the information i needed without fuss and no delay Reviewed on: 2nd April 2022
Don O'Connor's avatar
Don O'Connor

Rubbish!

1
It never understands the question! Scope of AI too limited! Get a human…. Reviewed on: 2nd April 2022
Dlt's avatar
Dlt

Find it so easy, and get my question answered.

5
I looked at the list wanting to find direct debits and couldn't see them, would like it to be easier, but got my question answered Reviewed on: 2nd April 2022
Patricia Howe's avatar
Patricia Howe

Easy to use

5
Managed to reactivate ISA very easily Reviewed on: 2nd April 2022
Smudge's avatar
Smudge

Great

5
Using Cora is great, and when you want to speak to someone on the phone it gives you the ability to do that. Great help Reviewed on: 2nd April 2022
Macy Racle's avatar
Macy Racle

Great Ai agent

5
No Comment, thanks.. Cora is fast and accurate Reviewed on: 2nd April 2022
Teaser Monroe's avatar
Teaser Monroe

Quick

5
Told me to go exactly where to find info and was quick and easy Reviewed on: 2nd April 2022
redclazz 26's avatar
redclazz 26

Informative and helpful.

5
Quickly answered the questions. Reviewed on: 2nd April 2022
92 Borve's avatar
92 Borve

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill