Paid advertisement
Smart Money People Logo
Newsletter

NatWest Group - Cora: Digital assistant reviews

3.86
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6067)

Great

5
Using Cora is great, and when you want to speak to someone on the phone it gives you the ability to do that. Great help Reviewed on: 2nd April 2022

Great Ai agent

5
No Comment, thanks.. Cora is fast and accurate Reviewed on: 2nd April 2022

Quick

5
Told me to go exactly where to find info and was quick and easy Reviewed on: 2nd April 2022

Informative and helpful.

5
Quickly answered the questions. Reviewed on: 2nd April 2022

Quick & efficient

5
Answered my query very quickly & gave me the solution Reviewed on: 2nd April 2022

Easy communication

5
I needed to change my address & the App facility wasn't working so I accessed Cora & the whole transaction was simple, understandable & swift. Great service to use Reviewed on: 2nd April 2022

Quick and Efficient

5
It's a Bot and answered my query however miss the personal touch from a real person Reviewed on: 2nd April 2022

Chat bot was really good

5
Took less than 2 minutes to get a pin reminder Reviewed on: 2nd April 2022

QUICK AND EFFICIENT

5
NO MORE TO ADD TO THE ABOVE COMMENT THANK YOU VERY MUCH. Reviewed on: 2nd April 2022

Shes very helpful

4
Anytime I am struggling with something I always come to natwest and cora always tells me what to do with my problem. Reviewed on: 2nd April 2022

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs