NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6058 reviews)

View other NatWest Group - Cora products

4.59

Based on 6,058 reviews, last reviewed 11th Feb 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026

Read all reviews Write a review

About this product

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.

Write a review

NatWest Group - Cora Digital Assistant reviews (6058)

Great help

Helped with what I need help with Reviewed on: 2nd April 2022

Very intuitive and easy to use.

Easy to use and understand don't feel condescending or stupid asking for advice Reviewed on: 2nd April 2022

Saves a lot of time

It’s great to use Cora as it saves time phoning the bank going through security And they bring up the exact details that your looking for. Have used it several times and it gets better each time Reviewed on: 2nd April 2022

Fantastic

Quick & easy, fantastic service. Reviewed on: 2nd April 2022

Service

Rapid and accurate service which hopefully will complete transaction reqest Reviewed on: 2nd April 2022

gaining advice

quick, easy to understand information Reviewed on: 2nd April 2022

Gold standard service

Excellent customer service. A very efficient and effective service. Reviewed on: 2nd April 2022

App stops working, no way to get support

The NatWest app has stopped working and there is no obvious way for me to contact support. Not as good as other banks I’m afraid Reviewed on: 2nd April 2022