Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.91
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Service

4
Rapid and accurate service which hopefully will complete transaction reqest Reviewed on: 2nd April 2022
Kenneth Mills's avatar
Kenneth Mills

gaining advice

5
quick, easy to understand information Reviewed on: 2nd April 2022
Marie's avatar
Marie

Gold standard service

5
Excellent customer service. A very efficient and effective service. Reviewed on: 2nd April 2022
Ollie Scott's avatar
Ollie Scott

App stops working, no way to get support

1
The NatWest app has stopped working and there is no obvious way for me to contact support. Not as good as other banks I’m afraid Reviewed on: 2nd April 2022
Matthew Key's avatar
Matthew Key

Straight forward

5
Easy access, enabling me to make an easy transfer - quick result. Reviewed on: 2nd April 2022
Leigh Jones's avatar
Leigh Jones

Friendly, approachable,reliable

5
Always a service with a smile and ready to help and assist Reviewed on: 2nd April 2022
Maria 's avatar
Maria

Change of Address

5
Very simple to change my address on account using Cora. Very simple multiple choice questions. Couldn't be any simpler and easy to use. Reviewed on: 2nd April 2022
Ian's avatar
Ian

Help with using my card abroad

5
Cora took me through the steps to register my trip abroad via the mobile app. They provided very simple clear instructions and I was setup in no time, Reviewed on: 2nd April 2022
Andy Best's avatar
Andy Best

Amazing in answering the questions

5
Any questions I look for I coracan help in answering it and solve what I need Reviewed on: 2nd April 2022
Naseem Al-Fayadhi 's avatar
Naseem Al-Fayadhi

Excellent and very helpful

5
Perfect help much appreciated your lovely words and help me with a problem trying to remember my pin number Reviewed on: 2nd April 2022
David Millward's avatar
David Millward

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill