NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6058 reviews)

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4.59

Based on 6,058 reviews, last reviewed 11th Feb 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026

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NatWest Group - Cora Digital Assistant reviews (6058)

Change of Address

Very simple to change my address on account using Cora. Very simple multiple choice questions. Couldn't be any simpler and easy to use. Reviewed on: 2nd April 2022

Help with using my card abroad

Cora took me through the steps to register my trip abroad via the mobile app. They provided very simple clear instructions and I was setup in no time, Reviewed on: 2nd April 2022