NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6058 reviews)

View other NatWest Group - Cora products

4.59

Based on 6,058 reviews, last reviewed 11th Feb 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026

Read all reviews Write a review

About this product

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.

Write a review

NatWest Group - Cora Digital Assistant reviews (6058)

Very helpful and fast tool available 24/7

Cora helps me with all my requests fast and efficiently. Reviewed on: 1st April 2022

As easy as ABC!

Cora is a very good example of artificial intelligence put to good use, to make online banking easier. Reviewed on: 1st April 2022

Great service

Queries answered instantly in great detail Reviewed on: 1st April 2022

Great user experience

Very good user experience. Almost thought it was the Turing test! Reviewed on: 1st April 2022

Good Service

Good service from Cora and good service from people it escalates to. Reviewed on: 1st April 2022

Very helpful

Very helpful. Easy to use, 24 hrs. Reviewed on: 1st April 2022

great

great service, Cora was quick and helpful Reviewed on: 1st April 2022

Quick and Easy

Had to change address and the help from Cora was extremly good. Straight to the point and no unnecessary products or services forced on me. Cora was also very polite. Reviewed on: 1st April 2022