Smart Money People Logo
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6061)

great

5
great service, Cora was quick and helpful Reviewed on: 1st April 2022
Royal vs's avatar
Royal vs

Quick and Easy

5
Had to change address and the help from Cora was extremly good. Straight to the point and no unnecessary products or services forced on me. Cora was also very polite. Reviewed on: 1st April 2022
Cyber Raxx's avatar
Cyber Raxx

Easy straight to the help I needed

5
Really quick and easy to use great service Reviewed on: 1st April 2022
ljlouis1593@icloud.com's avatar
[email protected]

Vote Cora

5
Quick told me what I needed. Confirmed instructions Reviewed on: 1st April 2022
Barbara Campion's avatar
Barbara Campion

Excellent Service

5
Quick and very reliable service. Reviewed on: 1st April 2022
JPL's avatar
JPL

One smart Cora

5
Used Cora two or three times and she is the first AI application that makes you feel like you are talking to someone who is listening. The responses are relevant and detailed. Very impressed with how she operates. Wish all AI apps worked as well as her Reviewed on: 1st April 2022
Ash's avatar
Ash

Efficient and clear service

5
Very systematic and well written process which enables achieving tasks at you convenience that would otherwise require phone calls or visiting a branch Reviewed on: 1st April 2022
Evelyn Manford's avatar
Evelyn Manford

Excellent Service

5
Easy to use & saves a journey to the bank, especially as I am disabled. Thank you Cora & Nat West Reviewed on: 1st April 2022
Jacqueline Smith 's avatar
Jacqueline Smith

Quick

5
Sorted problem in a few clicks. To solve my credit card querry Reviewed on: 1st April 2022
Chris Pegg's avatar
Chris Pegg

Quick and efficient

5
Great customer service quick with their replies and dealt with my request straight away Reviewed on: 1st April 2022
leah.d@talk21.com's avatar
[email protected]

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill