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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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NatWest Group - Cora Digital Assistant reviews (6058)

very helpful.

5
it was very quick and helpful thankyou. Reviewed on: 1st April 2022
Dot Garner's avatar
Dot Garner

Quick, efficient and effective

5
Needed to change my address. Instead of going to the branch, I managed to sort it out in less than 5 minutes. Reviewed on: 1st April 2022
Giulio De Magistris's avatar
Giulio De Magistris

Great if connected

4
Great when there are no technical issues and you are connected, quick and efficient resolution of enquiries Reviewed on: 1st April 2022
Ruth Nebauer's avatar
Ruth Nebauer

Great help

4
Easy and very thorough. Refers to customer service if needed. Reviewed on: 1st April 2022
Paul Varney's avatar
Paul Varney

cora is amazing

5
cora helps with everything in everyway Reviewed on: 1st April 2022
Max Wilde's avatar
Max Wilde

Very help full

4
Ask a question and show me all the info on all that I asked. Reviewed on: 1st April 2022
Shane HARVEY's avatar
Shane HARVEY

Quick & Easy

5
The availability of Cora means I have a true 365 x 24 banking experience Reviewed on: 1st April 2022
Steve Juniper's avatar
Steve Juniper

Very efficient service

5
My query was quickly answered. The speed was admirable. Reviewed on: 1st April 2022
Eunice Kenyon's avatar
Eunice Kenyon

Quick, very efficient

5
Cora was straight forward with no complications and I got the task done very quickly. Reviewed on: 1st April 2022
Bethan Oliver's avatar
Bethan Oliver

Online chat was so simple

5
Totally stress free online chat Reviewed on: 1st April 2022
Andrea Whiteside's avatar
Andrea Whiteside

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