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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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About this product

Review NatWest Group - Cora: Digital Assistant now

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NatWest Group - Cora Digital Assistant reviews (6058)

Quick reply

5
I am very happy your support every time sorting my problems Reviewed on: 1st April 2022
Subajini Thayatharan's avatar
Subajini Thayatharan

Very Helpful

5
Cora was very helpful in answering any queries i had. Reviewed on: 1st April 2022
Bex's avatar
Bex

Top notch

5
Always someone to help either cora or a phone call, they were super during lock down and helped keep my business afloat Reviewed on: 1st April 2022
jayne rushforth's avatar
jayne rushforth

Monthly charges query

4
Was very quick to get through to an agent who swiftly helped me with my issue Reviewed on: 1st April 2022
Rebecca dickson's avatar
Rebecca dickson

EFFICIENT

5
EFFICIENT, WARM AND FRIENDLY EXPERIENCE IN BANK. OVERALL SATISFIED CUSTOMER. Reviewed on: 1st April 2022
gauri misra's avatar
gauri misra

Fast service

5
Fast straightforward service, easy to use Reviewed on: 1st April 2022
T smith's avatar
T smith

Great app

5
always easy to use, quick response and knowledgeable Reviewed on: 1st April 2022
Debbie's avatar
Debbie

Very quick and helpful

5
Very quick response and helpful replies Many thanks! Reviewed on: 1st April 2022
Hayley Smith's avatar
Hayley Smith

Yep, recommended

5
Very helpful, very specific and quick to respond! Reviewed on: 1st April 2022
Mihai Chirila's avatar
Mihai Chirila

Efficient digital assistant

5
This virtual assistant is absolutely amazing. Saves you the hassle of having to be on a call queue and pretty much have useful information that can help with your query or concern. Absolutely fantastic and user friendly !!!!! Reviewed on: 1st April 2022
Marsh's avatar
Marsh

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