Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.93
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

EFFICIENT

5
EFFICIENT, WARM AND FRIENDLY EXPERIENCE IN BANK. OVERALL SATISFIED CUSTOMER. Reviewed on: 1st April 2022
gauri misra's avatar
gauri misra

Fast service

5
Fast straightforward service, easy to use Reviewed on: 1st April 2022
T smith's avatar
T smith

Great app

5
always easy to use, quick response and knowledgeable Reviewed on: 1st April 2022
Debbie's avatar
Debbie

Very quick and helpful

5
Very quick response and helpful replies Many thanks! Reviewed on: 1st April 2022
Hayley Smith's avatar
Hayley Smith

Yep, recommended

5
Very helpful, very specific and quick to respond! Reviewed on: 1st April 2022
Mihai Chirila's avatar
Mihai Chirila

Efficient digital assistant

5
This virtual assistant is absolutely amazing. Saves you the hassle of having to be on a call queue and pretty much have useful information that can help with your query or concern. Absolutely fantastic and user friendly !!!!! Reviewed on: 1st April 2022
Marsh's avatar
Marsh

24-7 assistance

5
Fantastic and easy access to online help whenever I need it. Reviewed on: 1st April 2022
L's avatar
L

Quick and helpful

5
It nice to have something there when you need some help and 9 times out of 10 cora has the answer Reviewed on: 1st April 2022
Lynn Twiss's avatar
Lynn Twiss

Useless

1
Absolutely useless, didn't even appear when I needed it despsite the fact I loaded the website and app serveral times on different devices. Reviewed on: 31st March 2022
Liam Evans's avatar
Liam Evans

Fantastic assistant when it comes to banking

5
Use this service a couple of times recently and find it very useful. Reviewed on: 31st March 2022
Susan's avatar
Susan

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill