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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,058 reviews, last reviewed 11th Feb 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026
Kevin B's avatar
Kevin B
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NatWest Group - Cora Digital Assistant reviews (6058)

Amazing .

5
Gave me an instant reply to my query. Reviewed on: 31st March 2022
Liam Hesketh's avatar
Liam Hesketh

great

5
Quick and easy way to update your details online Reviewed on: 31st March 2022
claire commander's avatar
claire commander

The right answer everytime

5
No matter what I ask, Cora has the answer Reviewed on: 31st March 2022
Sharon Pfleger-Taylor's avatar
Sharon Pfleger-Taylor

Speedy online help

4
The best online help I have had from an organisation Reviewed on: 31st March 2022
Jane Woodward's avatar
Jane Woodward

Vote for Cora

5
Really efficient and easy to use! Reviewed on: 31st March 2022
Sophie's avatar
Sophie

very comprehensive answers

5
Very fast and informative. As I said above: very comprehensive answers Reviewed on: 31st March 2022
Gaylor Boobyer's avatar
Gaylor Boobyer

Quick, accurate and easy to understand.

5
Cora answered my query very quickly. She checked the subject of my query and gave me clear instructions on what to do. Reviewed on: 31st March 2022
Hilary's avatar
Hilary

Cora is brilliant

5
Cora is an amazing digital assistant, no need to call anyone - you are just guided and its so easy to follow the instructions! Thanks Cora & Natwest. Reviewed on: 31st March 2022
C's avatar
C

Natwest

5
Great service Natwest. Very easy to use. Reviewed on: 31st March 2022
Nick DeCianti 's avatar
Nick DeCianti

Chat with cora

5
Not much at present as I am new customer Reviewed on: 31st March 2022
Taz's avatar
Taz

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