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NatWest Group - Cora: Digital assistant reviews

3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

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NatWest Group - Cora Digital assistant reviews (6067)

Amazing

5
Really helpful , it helped straight away Reviewed on: 31st March 2022

Great Service

5
Easy to use and clear instructions Reviewed on: 31st March 2022

superb

5
superb services always ,super easy and quick Reviewed on: 31st March 2022

Nice App

5
Cora is easy and nice to use. Save lots of harrazds. Reviewed on: 31st March 2022

Quick easy to use

5
Even with my spelling mistakes it knew what I wanted to do and activated my request Reviewed on: 31st March 2022

very good

5
A very easy and straight forward experience not often found with chat bots. informative and helpful Reviewed on: 31st March 2022

Hassle free service

5
So easy to use the Cora assistant and instantly resolved my enquiry, stress free and straight forward. Reviewed on: 31st March 2022

always help full and easy

5
this bank have been always very easy and helpful ,I can give 100 out of 100 . Reviewed on: 31st March 2022

Change of Address

5
Very swift and painless and after normal opening hours Reviewed on: 31st March 2022

Grate

5
So helpful reactivate my ISA. Quick and easy Reviewed on: 31st March 2022

Review NatWest Group - Cora: Digital assistant now

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