NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6058 reviews)

View other NatWest Group - Cora products

4.59

Based on 6,058 reviews, last reviewed 11th Feb 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026

Read all reviews Write a review

About this product

Review NatWest Group - Cora: Digital Assistant now

Help others make smarter decisions by sharing your own experience.

Write a review

NatWest Group - Cora Digital Assistant reviews (6058)

Excellent service

Answered all my questions, quickly & effortlessly. Reviewed on: 31st March 2022

Just like a human

Using Cora was just like talking to a human. Got the answers very quickly, in fact had trouble reading the answers before more info came in. Reviewed on: 31st March 2022

Very easy to use

Quick and easy No waiting time on the phone Sorted within a couple of minutes Reviewed on: 31st March 2022

Money matters

When you have trouble she trys to solve it 99 times she does Reviewed on: 31st March 2022

Great bot

Great bot. Gives relevant responses 9/10 times correctly. Reviewed on: 31st March 2022

Good experience

Very happy with Natwest super super super doopa Reviewed on: 31st March 2022

Nat west review

Helpful and effecient both on line and in the bank. Patient at explaining situations Long history of using this bank and very happy with it Reviewed on: 31st March 2022