NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6058 reviews)

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4.59

Based on 6,058 reviews, last reviewed 11th Feb 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026

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NatWest Group - Cora Digital Assistant reviews (6058)

RBS Business Account

I have had a RBS business account for 3 years during which time RBS have been very supportive and the use of FreeAgent has been outstanding. I recently stopped reading and closed the account using Cora which was extremely simple, straightforward and quick. Cora was first class and stress free Reviewed on: 31st March 2022

Gooo Cora

Dry happy with Cora online service, answered my question, not only explaining what/where to go, it included a video how to do it… Well done Cora Reviewed on: 31st March 2022