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NatWest: Gold account reviews

Name: Gold account
Rating: 4.54 (365 reviews)

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4.48

Based on 365 reviews, last reviewed 14th Jun 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

16%

Latest highest rating:

5

Advantage gold: Great account Great account, fantastic perks and rewards. Reviewed on: 14th June 2025

Latest lowest rating:

1

platinum travel insurance beware, nobody want to be broken into on holiday,but when it happens you expect help from the big names like NATWEST you trust Start with the auto response Ca... Read more Reviewed on: 19th May 2023

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About this product

The NatWest Gold is a paid-for current account available to residents of Jersey, Guernsey, Gibraltar and the Isle of Man.

Account holders can benefit from free travel insurance and private motor excess insurance. There’s also a 24/7 concierge service to assist customers in booking flights and holidays.

NatWest Gold account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Gold account reviews (365)

Excellent service

A very good service i have used this account for 40 years and has been a excellent customer service. Reviewed on: 18th February 2023

Great for online banking

Excellent online banking experience with everything covered. Reviewed on: 18th February 2023

No problems ever

I have never had any problems with natwest I've always had a good experience. Reviewed on: 18th February 2023

Great bank account & app

App easy to navigate, always something new. Everything is real time so no surprises. Would recommend. Reviewed on: 18th February 2023

Very helpful

Always available to help, polite and always respectful. I wouldn’t change my bank. Staff are always helpful and go beyond what has been asked of them. Reviewed on: 18th February 2023

Excellent

It was a very pleasant and easy experience Reviewed on: 18th February 2023

Banking

Friendly staff with good advise when needed Reviewed on: 18th February 2023

Fantastic Bank

Nat West looks after my money & helps it grow. Easy to use. Definitely Protects the customer. Easy to contact & get things done. Have been with NatWest for 35 years & always recommend to my friends Reviewed on: 18th February 2023

Very good

I have been with netwest for years and it's good Reviewed on: 18th February 2023

Best banking app around

So easy to use compared to others, my wife has an app from a bank that's run by Any and Dec !! It truly is run by them what a joke. Well done NatWest keep it simple and superb. Reviewed on: 18th February 2023

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