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NatWest: Basic Account reviews

4.51
Based on 2,101 reviews, last reviewed 15th Jun 2025
92% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Brilliant and well easy to use easy to understand... Brilliant and well easy to use easy to understand Reviewed on: 15th June 2025
Ricky G's avatar
Ricky G

Latest lowest rating:

2

Functional but Underwhelming I opened an account with NatWest when I first moved to the UK — not out of preference, but because I needed an account with a mainstream bank. Since t... Read more Reviewed on: 11th April 2025
Eric U's avatar
Eric U

About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

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NatWest Basic Account reviews (2101)

Good bank

5
Really helpful bank always ready to help Reviewed on: 17th February 2023

Great banking app

5
Perfect for sending money to mates, great for overall transaction reviews and a well rounded app for mobile banking and apple pay. well in natwest. Reviewed on: 17th February 2023

Always great customer service from all employees who work for NatWest

5
If I ever have any problems or even a query it always gets dealt with or resolved straight away, been banking with NatWest years and I have never had a problem always positive & great customer care & service. Reviewed on: 17th February 2023

Great

5
I'm very happy to be Natwest costumer Reviewed on: 17th February 2023

Very helpful bank

5
I have been a customer over a decade . They are very supportive to their customers. Reviewed on: 17th February 2023

A great app 09

5
My experience with Nat west it is a reliable service I trust Reviewed on: 17th February 2023

All you need

5
For a basic account it has loads of features all in one place dont need to say anymore Reviewed on: 17th February 2023

Top service

5
Great services and friendly staff Reviewed on: 17th February 2023

Natwest

5
I have been with natwest since i was a child I'm not nearly 30 years old they are fantastic. Reviewed on: 17th February 2023

Helps me keep on track

5
Great app. Easy to use and very informative. Helps me keep on track! Reviewed on: 17th February 2023

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