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NatWest: Everyday account reviews

View other NatWest products
4.36
Based on 2,142 reviews, last reviewed 10th Jul 2026
61% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Excellent bank for a day to day life. Excellent bank for a day to day life. Easy to transfer money between the accounts, and good interest rates for a savings accounts. Reviewed on: 10th July 2026
Margareta K's avatar
Margareta K

Latest lowest rating:

2

Cancelled my account on a serious ground They cancelled my account on a spurious ground and in fact no reason was ever provided. . Their actions. caused me a lot of inconvenience, unnecessar... Read more Reviewed on: 18th April 2026
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I S
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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2142)

Straightforward NatWest Review/Comparison

4
Being an octagenarian technophobe I appreciate being 'nursemaided' through the on-line switch process last January. Moreover, mercifully, setting up and using the app proved to be a doddle. I especially like the fact that, unlike Lloyds Bank, whom I dumped after over fifty years' custom (though that was about six years ago), NatWest don't automatically address me by my first name (over-familiar) but take the trouble to ASK how I wish to be called; furthermore, NatWest eschews being'matey' - irritating in the extreme - by enquiring of a completely stranger about the state of my health; none of your business thank you very much, stick to purpose please. They do. Well done Reviewed on: 15th April 2019
Mr David Hughes's avatar
Mr David Hughes

Straightforward NatWest Review/Comparison

4
Being an octagenarian technophobe, I particularly appreciate having been 'nursemaided' through the on -line switch process when I signed up with them in January this year. Also, despite aforementioned tech fears, their app is very simple to use. However, what I like most of all about them when I call Customer Services is that they unfailingly take the professional courtesy to ASK whether or not it's alright to use my first name. Being unapologetically 'old school' I always thank them and request that they address me by my surname. About six years ago I left Lloyds Bank after nearly half a century's custom for a number of reasons but the thing that powerfully decided me to dump them was that, without exception, they a-u-t-o-m-a-t-i-c-a-l-l-y assumed that it was ok to immediately call me by my first name. No it most definitely is not! It's ove-rfamiliarity and I intensely dislike it. Furthermore, they also irritated me by often enquiring after my health - none of your business thank you very much. Fine if you're regularly dealing over the counter with your usual teller but absolutely not if, over the phone, you're invariably speaking to a complete stranger - far too matey in my oponion. Well done to NatWest in this double connection for avoiding that sort of approach. As the saying has it, "Little things mean a lot": They do. Reviewed on: 15th April 2019
Mr David Hughes's avatar
Mr David Hughes

Perfect

5
Received amazing service easy to access and lovely employees Reviewed on: 11th February 2019
Katie's avatar
Katie

excellent

5
had this account for many years Reviewed on: 10th February 2019
Tammi Nutting's avatar
Tammi Nutting

excellent app

3
I use to mobile app daily. Its simple and easy to use. I really like how you can now see your pending transactions now so I can keep an eye on my spending. Reviewed on: 9th February 2019
leah wells's avatar
leah wells

Never had a problem!

4
I've been with Natwest for 5 years now, and I have never had a problem, they have always helped me when needed. Reviewed on: 9th February 2019
Sian Buckingham's avatar
Sian Buckingham

Great bank

5
I love NATWEST bank as they very helpful and quick to deal with whatever issue you may have. Reviewed on: 8th February 2019
Mary's avatar
Mary

Excellent banking Sevice & Customer service

5
Natwest is always looking to make online banking easier. We have regular changes and updates to improve the service online. These changes occur through feedback from their customers. Their customer service operators are a pleasure to deal with. They are friendly and helpful. I have not had any issues with this bank. Keep up the great work. Reviewed on: 8th February 2019
Melinda Wheller's avatar
Melinda Wheller

Easy to use

5
Great App, excellent customer service Reviewed on: 7th February 2019
moppop's avatar
moppop

Basic is best

4
Nice and uncomplicated, no account charges when you stay in the black, arranged overdraft keeps costs down. I handle all my transactions online, nice and straightforward. Reviewed on: 7th February 2019
SusannaC's avatar
SusannaC

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