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NatWest: Everyday account reviews

View other NatWest products
4.32
Based on 2,138 reviews, last reviewed 23rd Apr 2026
44% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
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2%
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3%

Latest highest rating:

5

Best account transfer Since transferring from another current account I've found the NatWest app the easiest tool to use for my regular transactions. Plus the small monthly... Read more Reviewed on: 23rd April 2026
Kevin's avatar
Kevin

Latest lowest rating:

2

Cancelled my account on a serious ground They cancelled my account on a spurious ground and in fact no reason was ever provided. . Their actions. caused me a lot of inconvenience, unnecessar... Read more Reviewed on: 18th April 2026
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I S
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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2138)

Great service

5
Always great customer service and a bank you can trust. Reviewed on: 9th June 2019
Anneka Davies 's avatar
Anneka Davies

Unhelpful overcharging

3
Not too happy to be honest Natwest is absolutley rubbish to bank with Reviewed on: 8th June 2019
Sarah Hall's avatar
Sarah Hall

Brilliant bank

5
Brilliant bank who really value their customers Reviewed on: 5th June 2019
collinsg1704's avatar
collinsg1704

10 years of problems

1
From 16-18 i had an account with natwest. I opened a TSB account at 18 and stopped using my natwest one. I was knocked back for a couple of car finances, wondering why i began a search. I found that i owed natwest nearly £3000. Not having a clue why, i contacted them. I had a bounced DD fee from the transition period to TSB, which i had been totslly unaware of, no contact at all! This had been building and building over the years and they now want £3000. I'm currently in the process if paying it off, but can't even get a mortgage until it's all over and done with. Avoid at all costs! Use ANY other bank. Keep your cash under your pillow, use loan sharks, its safer. Reviewed on: 3rd June 2019
Geordielad's avatar
Geordielad

natwest is just easy

4
and they work accross several devices Reviewed on: 15th April 2019
xavier's avatar
xavier

GreT

4
Love NatWest they are bey helpful Reviewed on: 15th April 2019
Catherine Whetton 's avatar
Catherine Whetton

Straightforward NatWest Review/Comparison

4
Being an octagenarian technophobe I appreciate being 'nursemaided' through the on-line switch process last January. Moreover, mercifully, setting up and using the app proved to be a doddle. I especially like the fact that, unlike Lloyds Bank, whom I dumped after over fifty years' custom (though that was about six years ago), NatWest don't automatically address me by my first name (over-familiar) but take the trouble to ASK how I wish to be called; furthermore, NatWest eschews being'matey' - irritating in the extreme - by enquiring of a completely stranger about the state of my health; none of your business thank you very much, stick to purpose please. They do. Well done Reviewed on: 15th April 2019
Mr David Hughes's avatar
Mr David Hughes

Straightforward NatWest Review/Comparison

4
Being an octagenarian technophobe, I particularly appreciate having been 'nursemaided' through the on -line switch process when I signed up with them in January this year. Also, despite aforementioned tech fears, their app is very simple to use. However, what I like most of all about them when I call Customer Services is that they unfailingly take the professional courtesy to ASK whether or not it's alright to use my first name. Being unapologetically 'old school' I always thank them and request that they address me by my surname. About six years ago I left Lloyds Bank after nearly half a century's custom for a number of reasons but the thing that powerfully decided me to dump them was that, without exception, they a-u-t-o-m-a-t-i-c-a-l-l-y assumed that it was ok to immediately call me by my first name. No it most definitely is not! It's ove-rfamiliarity and I intensely dislike it. Furthermore, they also irritated me by often enquiring after my health - none of your business thank you very much. Fine if you're regularly dealing over the counter with your usual teller but absolutely not if, over the phone, you're invariably speaking to a complete stranger - far too matey in my oponion. Well done to NatWest in this double connection for avoiding that sort of approach. As the saying has it, "Little things mean a lot": They do. Reviewed on: 15th April 2019
Mr David Hughes's avatar
Mr David Hughes

Perfect

5
Received amazing service easy to access and lovely employees Reviewed on: 11th February 2019
Katie's avatar
Katie

excellent

5
had this account for many years Reviewed on: 10th February 2019
Tammi Nutting's avatar
Tammi Nutting

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