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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.36 (2142 reviews)

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4.36

Based on 2,142 reviews, last reviewed 10th Jul 2026

61% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Excellent bank for a day to day life. Excellent bank for a day to day life. Easy to transfer money between the accounts, and good interest rates for a savings accounts. Reviewed on: 10th July 2026

Latest lowest rating:

2

Cancelled my account on a serious ground They cancelled my account on a spurious ground and in fact no reason was ever provided. . Their actions. caused me a lot of inconvenience, unnecessar... Read more Reviewed on: 18th April 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2142)

Good incentive to switch.

Applied online to open a new account. Had to arrange a meeting to fully open the account unlike other accounts I have opened despite previously banking with NatWest. Sadly had to wait for card reader as I do not like banking via apps. Reviewed on: 3rd August 2019

Beware

Terrible Customer Service - don't even think of telephoning a simple query Reviewed on: 31st July 2019

Excellent Customer Service

Warm and personalized customer service with heart, always leave a conversation with their team with a smile Reviewed on: 17th July 2019

Not good if you get into financial difficulties

I had a bank account and loan with NatWest many years ago. I got into financial difficulties and did struggle to keep up the payments. NatWest continued to take payments from the account which did not have enough money in it at the time. Then charged me interest because the payments were not met causing the account to go further and further into debt. Reviewed on: 9th June 2019

Great service

Always great customer service and a bank you can trust. Reviewed on: 9th June 2019

Unhelpful overcharging

Not too happy to be honest Natwest is absolutley rubbish to bank with Reviewed on: 8th June 2019

Brilliant bank

Brilliant bank who really value their customers Reviewed on: 5th June 2019

10 years of problems

From 16-18 i had an account with natwest. I opened a TSB account at 18 and stopped using my natwest one. I was knocked back for a couple of car finances, wondering why i began a search. I found that i owed natwest nearly £3000. Not having a clue why, i contacted them. I had a bounced DD fee from the transition period to TSB, which i had been totslly unaware of, no contact at all! This had been building and building over the years and they now want £3000. I'm currently in the process if paying it off, but can't even get a mortgage until it's all over and done with. Avoid at all costs! Use ANY other bank. Keep your cash under your pillow, use loan sharks, its safer. Reviewed on: 3rd June 2019

natwest is just easy

and they work accross several devices Reviewed on: 15th April 2019

GreT

Love NatWest they are bey helpful Reviewed on: 15th April 2019

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