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NatWest: Basic Account reviews

4.51
Based on 2,101 reviews, last reviewed 15th Jun 2025
79% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Brilliant and well easy to use easy to understand... Brilliant and well easy to use easy to understand Reviewed on: 15th June 2025
Ricky G's avatar
Ricky G

Latest lowest rating:

2

Functional but Underwhelming I opened an account with NatWest when I first moved to the UK — not out of preference, but because I needed an account with a mainstream bank. Since t... Read more Reviewed on: 11th April 2025
Eric U's avatar
Eric U

About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

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NatWest Basic Account reviews (2101)

Changes in banking habits

5
Been with Nat West for 45years and now use online for everyday needs and pop into branch for yearly reviews of accounts. Reviewed on: 1st February 2019

simple and easy to use

5
crystal clear and easy to use bank account Reviewed on: 31st January 2019

Current account which now shows Pending Transactions in the app

5
Happy to view my pending transactions with in a second. #ThanksNatwest Reviewed on: 31st January 2019

Good account, great app

5
I am able to do all I need to do and more with the App. The pending transactions help me budget, the Get Cash option means I know I can get money to my children in an emergency Reviewed on: 31st January 2019

NatWest Banking App

5
Greats app with lots of new functions and easy to use - would reccommend Reviewed on: 31st January 2019

Ease of using mobile app

5
Mobile app works seamless and can do majority of the stuff which can be done in Online banking. Reviewed on: 31st January 2019

Excellent FULL service app

5
Pending transactions, payments, GetCash and all that I need - always available. This is the best app out there. Reviewed on: 31st January 2019

Easiest Banking App

5
Compared to some other banks ive used like HSBC, the Natwest app is fast, easy to navigate and responsive. I love the ability to capture and store receipts! Reviewed on: 30th January 2019

Great and easy banking

5
Re-opened a long-dormant account bank in March 2018 and I could not provide enough praise. Staff have always been extremely helpful over the phone, on live chat and in the branch and the app is extremely easy to use. Great range of products and overall great service! Reviewed on: 21st January 2019

Best app going

5
I love the RBS mobile banking app - it so simple and very functional! It allows me to do all my banking activities with ease. Reviewed on: 16th January 2019

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