Write a review

Newsletter

Go to business site

NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.36 (2142 reviews)

View other NatWest products

4.36

Based on 2,142 reviews, last reviewed 10th Jul 2026

61% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Excellent bank for a day to day life. Excellent bank for a day to day life. Easy to transfer money between the accounts, and good interest rates for a savings accounts. Reviewed on: 10th July 2026

Latest lowest rating:

2

Cancelled my account on a serious ground They cancelled my account on a spurious ground and in fact no reason was ever provided. . Their actions. caused me a lot of inconvenience, unnecessar... Read more Reviewed on: 18th April 2026

Read all reviews Write a review

About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

Review NatWest: Everyday account now

Help others make smarter decisions by sharing your own experience.

Write a review

NatWest Everyday account reviews (2142)

Does the job, unless your about to buy a food shop

Had a terrible experience whereby the app went down just as I transferred money over to my current account in the queue at the supermarket. As I went to pay for my food, my card kept declining.... now bright red & being stared at by people, I rang NatWest who told me their system was down. Apparently it was my fault & I shouldn’t have left it so late to transfer my money! Think what you will of NatWest but I was mortified that day! Reviewed on: 6th December 2019

Reliable and Organised bank

Great bank with really easy to use website. Reviewed on: 1st December 2019

Cares about the poorer customers too!

Prevents me from going overdrawn with no charges. Treats me like my custom is just as important as someone who has a lot of money. Reviewed on: 25th November 2019

rude staff

I went into bank in Whitehaven , Cumbria to deposit £180.00 and because it was busy l used machine but the machine swallowed my money and then displayed faulty sign so l got in the queue and waited for about 40 minutes and when l told the Nat West staff who was serving she did not believe me and was suspicious of me, she went to the back of the machine to see if she could find the money but because she found no money her attitude was that l was lying, this made me feel humiliated in front of other customers as if l was a criminal. she told another member of staff who told her to give me the money and if it was not in the machine then they would deduct it from my account, obviously they did find it in the machine and my ordeal was resolved but l was in the bank about 2 hours and l went home very upset when there was no need for the very bad treatment l had received as a customer. l have not really got a very high opinion of Nat West anymore. Reviewed on: 23rd November 2019

Feeling abandoned

Natwest was once a great bank and I was proud to say I banked here as it offered a great service. Now the only service it offers its customers is what suits them. I originally joined Natwest as they were able to offer me a Saturday service which allowed my balance to update on this day, as well as withdraw money that was showing on my account, they have since stopped this. Natwest used to have a number of branches within a few mile radius, now I need to drive a minimum of 15 miles to get to my nearest branch. It's ok offering all these things on apps but what about the older generation that do not know how to use these apps? Natwest you have abandoned your customers and in doing so have lost the respect of many loyal customers. Reviewed on: 23rd November 2019

Decent service

I have had few problems and have been happy with the service Reviewed on: 22nd November 2019

l branches

closed 2 local branches so have to drive for miles to go to a branch Reviewed on: 22nd November 2019

Good Bank

Been with them for years and will be till I die as they give me good service Reviewed on: 22nd November 2019

Good online services

Online service and features are good, which is essential as there isn't a branch near me. Reviewed on: 22nd November 2019

Good

Good friendly helpful staff. Staff are proactive and ask you if you need help. Reviewed on: 20th November 2019

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Premier current account
from Barclays 4.09 from 118 reviews
Student Current Account
from Lloyds Bank 4.16 from 6 reviews
Personal account
from Revolut 4.75 from 92247 reviews

Want to see more from NatWest?

Rooster card
from NatWest 4.76 from 17655 reviews
Reward Platinum account
from NatWest 4.66 from 452 reviews
Instant Saver
from NatWest 4.63 from 150 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub