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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.32 (2138 reviews)

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4.32

Based on 2,138 reviews, last reviewed 23rd Apr 2026

44% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Best account transfer Since transferring from another current account I've found the NatWest app the easiest tool to use for my regular transactions. Plus the small monthly... Read more Reviewed on: 23rd April 2026

Latest lowest rating:

2

Cancelled my account on a serious ground They cancelled my account on a spurious ground and in fact no reason was ever provided. . Their actions. caused me a lot of inconvenience, unnecessar... Read more Reviewed on: 18th April 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2138)

Feeling abandoned

Natwest was once a great bank and I was proud to say I banked here as it offered a great service. Now the only service it offers its customers is what suits them. I originally joined Natwest as they were able to offer me a Saturday service which allowed my balance to update on this day, as well as withdraw money that was showing on my account, they have since stopped this. Natwest used to have a number of branches within a few mile radius, now I need to drive a minimum of 15 miles to get to my nearest branch. It's ok offering all these things on apps but what about the older generation that do not know how to use these apps? Natwest you have abandoned your customers and in doing so have lost the respect of many loyal customers. Reviewed on: 23rd November 2019

Decent service

I have had few problems and have been happy with the service Reviewed on: 22nd November 2019

l branches

closed 2 local branches so have to drive for miles to go to a branch Reviewed on: 22nd November 2019

Good Bank

Been with them for years and will be till I die as they give me good service Reviewed on: 22nd November 2019

Good online services

Online service and features are good, which is essential as there isn't a branch near me. Reviewed on: 22nd November 2019

Good

Good friendly helpful staff. Staff are proactive and ask you if you need help. Reviewed on: 20th November 2019

easy & trouble free

I like the banking app and get most things done without visiting a branch. It is an easy and trouble free account Reviewed on: 20th November 2019

Well done

Love them because I can pop in there every where Reviewed on: 13th November 2019

EXCELLENT CUSTOMER SERVICE FROM OUR LOCAL BRANCH WEST FAVELL

Excellent Customer Service from our local Branch Weston Favell. The staff know their regular customers and are friendly and helpful. Would recommend to family and friends. Reviewed on: 10th November 2019

Mobile app

Best banking app, it keeps on getting better with each release. I just don't see the other FinTechs catching up! Get Cash has been a life saver but also so handy as I literally leave the house care free about my card. Reviewed on: 6th November 2019

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