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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.61 (2101 reviews)

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4.51

Based on 2,101 reviews, last reviewed 15th Jun 2025

91% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Brilliant and well easy to use easy to understand... Brilliant and well easy to use easy to understand Reviewed on: 15th June 2025

Latest lowest rating:

2

Functional but Underwhelming I opened an account with NatWest when I first moved to the UK — not out of preference, but because I needed an account with a mainstream bank. Since t... Read more Reviewed on: 11th April 2025

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2101)

Reliable and trustworthy

Of all the banks, I've found this one to be consistently pretty reliable. Helpful staff who have acted quickly when a mistake has been made E.g. Once a cheque was lost but they ensured the funds went straight into my account when I provided a receipt. Also, compensated me for my time. Reviewed on: 9th January 2019

plain, simple and easy

Easy, logical set up online. Card delivered promptly. It doesn't have raised numbers so won't fade. Customer service in branch is very helpful and friendly Reviewed on: 9th January 2019

Always helpful

Never had any issues with natwest, always there to help Reviewed on: 6th January 2019

Nothing bad to say

Been with NatWest since I started with a student account in 1991, I’ve always found them to be straightforward and reliable. Reviewed on: 5th January 2019

Solid good reliable bank. Website works well, staff are nice.

I find Natwest a solid, reliable, good bank. Their website is clear and easy to use, and seems to always work for me in the several years I've been with them. Reviewed on: 5th January 2019

Terrible customer service

Marked account as default even though I was keeping up with payments. Closed my account without advising me. Ordered me to pay £3000. I complained and they apologised and said I should continue with the payments as agreed prior, they then defaulted my account again and have not even acknowledged my complaint for 7 weeks, will contact financial ombudsman next week after they miss the deadline. Reviewed on: 3rd January 2019

Nat West THe Best

Banked with Nat West 16 years easy to contact via bank or online. Any problems or query's always solved quickly . Pleasant staff always willing to give advice Reviewed on: 2nd January 2019

No issues

Always friendly and helpful on the phone and in the branch. Reviewed on: 31st December 2018

Simple and Easy Account

This account, the website and banking in branch are all easy and staff are friendly Reviewed on: 31st December 2018

fantastic bank

Natwest are great, they are really helpful and are always coming up with new and innovative ways to help customers pay in money. Reviewed on: 31st December 2018

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