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NatWest: Basic Account reviews

4.51
Based on 2,101 reviews, last reviewed 15th Jun 2025
88% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Brilliant and well easy to use easy to understand... Brilliant and well easy to use easy to understand Reviewed on: 15th June 2025
Ricky G's avatar
Ricky G

Latest lowest rating:

2

Functional but Underwhelming I opened an account with NatWest when I first moved to the UK — not out of preference, but because I needed an account with a mainstream bank. Since t... Read more Reviewed on: 11th April 2025
Eric U's avatar
Eric U

About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

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NatWest Basic Account reviews (2101)

Amazing experience

5
Very useful and trusted bank Reviewed on: 27th December 2018

Natwest Current Account

4
A helpful service desk when I had lost my card and a new one delivered the next day Reviewed on: 20th December 2018

Straightforward

4
Easy to run online, great communication crntre for problems. I take other products too and these are excellent. Reviewed on: 18th December 2018

Great Bank

5
I have had nothing but good experiences when working with this bank. Reviewed on: 17th December 2018

excellent fast service

5
been with Natwest for over 10 years, have helped when i have been in financial difficulty. great mobile app and alerts in place. Very happy to be a Natwest customer. Reviewed on: 17th December 2018

Always like to be helpful to there customers

5
Always on hand to help 24/7 brilliant bank Reviewed on: 15th December 2018

Everything you want in a bank

5
They have the easiest to use online banking app and all services are straightforward. Reviewed on: 10th December 2018

Job well done

4
I received great advice to help with my personal situation. Reviewed on: 9th December 2018

Very helpful in Branch

5
One example I was in town with no cash nor Bank Card having left my bag at home and the staff member advised what she could do to help . I could identify myself and was given cash which saved me driving 28 miles home and back Reviewed on: 8th December 2018

I like bank

5
Natwest is a good bank and they are frindly service is good and they help me Reviewed on: 8th December 2018

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