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NatWest: Everyday account reviews

4.51
Based on 2,129 reviews, last reviewed 31st Mar 2026
2200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Top Lender My experience was excellent. I received the money within days. An easy and fast lender that anyone can rely on. Reviewed on: 29th March 2026
Mukthadir A's avatar
Mukthadir A

Latest lowest rating:

1

Awful Fraud team and not very helpful. Awful Fraud team and not very helpful. Don't bank with them, when you have a serious issue they won't help you. A transaction was blocked and I was c... Read more Reviewed on: 31st March 2026
Aqib Butt's avatar
Aqib Butt

About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2129)

Always helpful

5
Never had any issues with natwest, always there to help Reviewed on: 6th January 2019

Nothing bad to say

4
Been with NatWest since I started with a student account in 1991, I’ve always found them to be straightforward and reliable. Reviewed on: 5th January 2019

Solid good reliable bank. Website works well, staff are nice.

5
I find Natwest a solid, reliable, good bank. Their website is clear and easy to use, and seems to always work for me in the several years I've been with them. Reviewed on: 5th January 2019

Terrible customer service

1
Marked account as default even though I was keeping up with payments. Closed my account without advising me. Ordered me to pay £3000. I complained and they apologised and said I should continue with the payments as agreed prior, they then defaulted my account again and have not even acknowledged my complaint for 7 weeks, will contact financial ombudsman next week after they miss the deadline. Reviewed on: 3rd January 2019

Nat West THe Best

4
Banked with Nat West 16 years easy to contact via bank or online. Any problems or query's always solved quickly . Pleasant staff always willing to give advice Reviewed on: 2nd January 2019

No issues

4
Always friendly and helpful on the phone and in the branch. Reviewed on: 31st December 2018

Simple and Easy Account

5
This account, the website and banking in branch are all easy and staff are friendly Reviewed on: 31st December 2018

fantastic bank

5
Natwest are great, they are really helpful and are always coming up with new and innovative ways to help customers pay in money. Reviewed on: 31st December 2018

Amazing experience

5
Very useful and trusted bank Reviewed on: 27th December 2018

Natwest Current Account

4
A helpful service desk when I had lost my card and a new one delivered the next day Reviewed on: 20th December 2018

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