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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.32 (2138 reviews)

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4.32

Based on 2,138 reviews, last reviewed 23rd Apr 2026

44% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Best account transfer Since transferring from another current account I've found the NatWest app the easiest tool to use for my regular transactions. Plus the small monthly... Read more Reviewed on: 23rd April 2026

Latest lowest rating:

2

Cancelled my account on a serious ground They cancelled my account on a spurious ground and in fact no reason was ever provided. . Their actions. caused me a lot of inconvenience, unnecessar... Read more Reviewed on: 18th April 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2138)

Nothing bad to say

Been with NatWest since I started with a student account in 1991, I’ve always found them to be straightforward and reliable. Reviewed on: 5th January 2019

Solid good reliable bank. Website works well, staff are nice.

I find Natwest a solid, reliable, good bank. Their website is clear and easy to use, and seems to always work for me in the several years I've been with them. Reviewed on: 5th January 2019

Terrible customer service

Marked account as default even though I was keeping up with payments. Closed my account without advising me. Ordered me to pay £3000. I complained and they apologised and said I should continue with the payments as agreed prior, they then defaulted my account again and have not even acknowledged my complaint for 7 weeks, will contact financial ombudsman next week after they miss the deadline. Reviewed on: 3rd January 2019

Nat West THe Best

Banked with Nat West 16 years easy to contact via bank or online. Any problems or query's always solved quickly . Pleasant staff always willing to give advice Reviewed on: 2nd January 2019

No issues

Always friendly and helpful on the phone and in the branch. Reviewed on: 31st December 2018

Simple and Easy Account

This account, the website and banking in branch are all easy and staff are friendly Reviewed on: 31st December 2018

fantastic bank

Natwest are great, they are really helpful and are always coming up with new and innovative ways to help customers pay in money. Reviewed on: 31st December 2018

Amazing experience

Very useful and trusted bank Reviewed on: 27th December 2018

Natwest Current Account

A helpful service desk when I had lost my card and a new one delivered the next day Reviewed on: 20th December 2018

Straightforward

Easy to run online, great communication crntre for problems. I take other products too and these are excellent. Reviewed on: 18th December 2018

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