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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.36 (2142 reviews)

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4.36

Based on 2,142 reviews, last reviewed 10th Jul 2026

61% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Excellent bank for a day to day life. Excellent bank for a day to day life. Easy to transfer money between the accounts, and good interest rates for a savings accounts. Reviewed on: 10th July 2026

Latest lowest rating:

2

Cancelled my account on a serious ground They cancelled my account on a spurious ground and in fact no reason was ever provided. . Their actions. caused me a lot of inconvenience, unnecessar... Read more Reviewed on: 18th April 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2142)

Very Basic

Serves it's purpose, but no bells or whistles Reviewed on: 8th November 2018

Great customer service

Everything you would expect from a bank. Reviewed on: 8th November 2018

Mobile, Self-Serve Freedom

Love the App, love the self-pay in were I can pay in in the order and time that Want and not explain my mad banking procedures to anyone! Always working, branch staff nice when I need them Reviewed on: 8th November 2018

Not terrible but there are better options out there

I've been banking with NatWest for close to 20 years. I started banking with them mostly out of convenience - there were branches close by and not much competition. They offer a range of products but I currently just have their basic account. It offers all the stuff any other bank does - telephone banking, online banking, easy accessible, etc. I used to have a Cash ISA with them too, but their interest rates are terrible, so it made more sense to move elsewhere. That's also the same reason I keep my savings elsewhere - better rates with other banks. Reviewed on: 8th November 2018

Excellent Customer Service

Fantastic Customer service always helpful and happy to advise on products. Reviewed on: 8th November 2018

Great bank and very helpful!

I've always had a positive experience with NatWest bank - I have been a member of this bank for many years and they provide fantastic customer service both online and in person. I was able to open a savings account instantly and the interest rate is good. I am able to ask for help if needed and recieve a quick and useful response. Reviewed on: 8th November 2018

It's basic

it's what I want, a basic account for a basic person Reviewed on: 8th November 2018

Basic but brilliant

Does what it says on the tin, adequate and non expensive to run Reviewed on: 8th November 2018

Good bank

Great bank but not much interaction with them but when I have been in the staff have always been helpful and do what they can to help Reviewed on: 8th November 2018

Mediocre

They are aggressively promoting on-line banking by making it time consuming to carry out any activities that require a person. Whilst using one of their machines I required assistance and on two occasions as I put in my pin number the assistant remained watching. Fortunately my daughter noticed and we changed my pin without the assistant. Reviewed on: 8th November 2018

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