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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.32 (2138 reviews)

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4.32

Based on 2,138 reviews, last reviewed 23rd Apr 2026

44% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Best account transfer Since transferring from another current account I've found the NatWest app the easiest tool to use for my regular transactions. Plus the small monthly... Read more Reviewed on: 23rd April 2026

Latest lowest rating:

2

Cancelled my account on a serious ground They cancelled my account on a spurious ground and in fact no reason was ever provided. . Their actions. caused me a lot of inconvenience, unnecessar... Read more Reviewed on: 18th April 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2138)

Really simple and easy to use App

I fine the NatWest App really easy to use, which is what I expect from an App today! The ease makes managing money on the go simple, quick and very reliable. Look forward to more new options like Pending Transactions. Reviewed on: 5th November 2018

No delivery

Tried to open an account ad a returning British citizen,needed to post us a letter for proof of address ,still waiting after more than two weeks amd seberal follow up phone calls and e mails,nothing,went to Lloyds opened in 10 minutes????? Reviewed on: 22nd September 2018

Good customer service

Been with Natwest few years now was the only bank that I could get a direct debit card with easy banking online app, security good I get informed if they think something looks suspicious on my account. Get alerted if payment due that have forgotten about & to get money in by 2pm no charge. Easy to set up payments, transfers etc have a current account with them too. Reviewed on: 3rd September 2018

No Problems, No thrills

A simple bank account with no thrills that is easy to operate. No problems with customer service Reviewed on: 20th August 2018

Easy to work with

Called me to recommend better accounts for me to change to. Very impressed Reviewed on: 23rd July 2018

no hassle bank account

i have been with natwest for over 20 years and have never had any issues. Reviewed on: 17th July 2018

Never wanted to swtich

Great all round.. fast and reliable compared with competion. Reviewed on: 20th June 2018

Do not trust Natwest

Charges applied to my account even though I went in to store as was told I had enough funds. I had over 400.00 in my savings with them to which they can see and still charged me £70.00 and was told I should 've in charge of my funds better . Also had me one the phone for 1hr and 30 mins to be told this . Also changed standing order to 26th for rent had it taken out on the 26th and the 28th original date . And have been charged again another £70.00 even though it was banks mistake and standing order still not changed . Wouldn't trust this bank APPALING service and only interested in how much money they can get from you. BAD SERVICE IN STORE AND ON PHONE . APP DOWN FOR 14 DAY. Reviewed on: 21st May 2018

Daylight robbery

Scrap overdraft charges! and let people not have any overdraft if they so wish. It's totally wrong what NatWest and other banks do regarding overdrafts, just all out for themselves. Couldn't care less about people who have to struggle on a budget. Reviewed on: 27th April 2018

Good Bank

Good bank to go with, only downside is how long it takes for the mobile app to show you whats been taken out! everything else no issues and great service Reviewed on: 6th April 2018

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