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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.51 (2130 reviews)

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4.51

Based on 2,130 reviews, last reviewed 8th Apr 2026

2300% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Great customer service at Sutton Went to the bank recently and all the bank staff were warm and helpful. Never bad any issues with my banking activity. Reviewed on: 8th April 2026

Latest lowest rating:

1

Awful Fraud team and not very helpful. Awful Fraud team and not very helpful. Don't bank with them, when you have a serious issue they won't help you. A transaction was blocked and I was c... Read more Reviewed on: 31st March 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2130)

Not very good

Honestly, they were just always delaying responses I required and I had many problems with them allowing unexpected money to leave my account. I closed my account with them Reviewed on: 20th January 2018

Natwest account

A basic account that has low overdraft charges. Reviewed on: 19th January 2018

Easy

Simple, easy and basic account. Online and App options are easy to use as well. Reviewed on: 15th January 2018

Natwest great bank

I have stayed with my natwest account since student days. I’m 43 now and never regretted it! Had mortgages through them and everything... Reviewed on: 8th January 2018

Happy customer

I have never had any problems with this bank, very secure. I have been with this bank for over 10 years. Reviewed on: 6th January 2018

Friendly and helpfull

I always find the customer service to be friendly and helpfull. I would not hesitate to c9ntact them for any query I have. Reviewed on: 6th January 2018

Not good service

Trying to do anything with Natwest is often quite difficult, and when I had my card stolen I cancelled within 15 minutes and they still managed to spend £80 contactlessly which I did not get back. Reviewed on: 5th January 2018

Will never change banks

Have always been with Natwest and feel they offer the best customer service and products Reviewed on: 5th January 2018

The welcoming bank

Very friendly staff always ready to help all types of customers! Reviewed on: 4th January 2018

Acess to account

Account was blocked for 3 weeks due to an internal error. Several branch visits and 14 phone calls needed to remove the block! Reviewed on: 4th January 2018

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