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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.32 (2138 reviews)

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4.32

Based on 2,138 reviews, last reviewed 23rd Apr 2026

44% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Best account transfer Since transferring from another current account I've found the NatWest app the easiest tool to use for my regular transactions. Plus the small monthly... Read more Reviewed on: 23rd April 2026

Latest lowest rating:

2

Cancelled my account on a serious ground They cancelled my account on a spurious ground and in fact no reason was ever provided. . Their actions. caused me a lot of inconvenience, unnecessar... Read more Reviewed on: 18th April 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2138)

Easy

Simple, easy and basic account. Online and App options are easy to use as well. Reviewed on: 15th January 2018

Natwest great bank

I have stayed with my natwest account since student days. I’m 43 now and never regretted it! Had mortgages through them and everything... Reviewed on: 8th January 2018

Happy customer

I have never had any problems with this bank, very secure. I have been with this bank for over 10 years. Reviewed on: 6th January 2018

Friendly and helpfull

I always find the customer service to be friendly and helpfull. I would not hesitate to c9ntact them for any query I have. Reviewed on: 6th January 2018

Not good service

Trying to do anything with Natwest is often quite difficult, and when I had my card stolen I cancelled within 15 minutes and they still managed to spend £80 contactlessly which I did not get back. Reviewed on: 5th January 2018

Will never change banks

Have always been with Natwest and feel they offer the best customer service and products Reviewed on: 5th January 2018

The welcoming bank

Very friendly staff always ready to help all types of customers! Reviewed on: 4th January 2018

Acess to account

Account was blocked for 3 weeks due to an internal error. Several branch visits and 14 phone calls needed to remove the block! Reviewed on: 4th January 2018

does what it says on the tin, no hidden charges and very helpful when you call online banking services about payments

Nat west have always been very helpful when I have called the banking team regarding payments made or queries n my balance. Reviewed on: 4th January 2018

Always helpful

The staff either in branch or on the phone are always helpful and soon sort out any problems I have. Plenty of staff on duty in my local branch so there’s very little queueing to get service. Overall it’s a pleasant experience to visit my NatWest branch. Reviewed on: 1st January 2018

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