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NatWest: Basic Account reviews

Name: Basic Account
Rating: 4.61 (2071 reviews)

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4.50

Based on 2,071 reviews, last reviewed 26th Feb 2025

1000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Highly recommended "I've been with NatWest for quite some time now, and I couldn't be happier with the service. The online banking experience is incredibly user-friendly... Read more Reviewed on: 26th February 2025

Latest lowest rating:

1

Really poor customer service When I needed some customer support, they were horrendous. I had the example where I was scammed by a car rental company and lost money and also havin... Read more Reviewed on: 30th January 2025

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About this product

The NatWest Basic Current Account is a free account designed for everyday use. Account holders can benefit from a mobile banking app and 24/7 support. There are also overdraft options available.

There are a range of current accounts on the market designed for managing your everyday finances. What better way to understand which one’s right for you, than by hearing from existing customers? We collect NatWest Basic Current Account reviews to help you make an informed decision when choosing your new account.

Find out how long account holders have had their Basic Current Accounts with NatWest. Read about the main pros and cons of the account. Learn how responsive the customer service team is and how quickly customer issues are resolved. Read about the mobile banking app and the features it provides. Find out if existing customers would recommend the account to family and friends. Browse our NatWest Basic Current Account reviews to find the ones most useful to you.

If you have a Basic Current Account with NatWest, share your experience on Smart Money People. Tell us why you chose this account and how satisfied you’ve been so far. Is this your main bank account? If you use the mobile banking app, which features do you find the most useful? Don’t forget to include any experiences you’ve had with the customer service team. If you’ve had an overdraft on your account, tell us about your experience with it. Whether good or bad, write an honest NatWest Basic Current Account review today. Together, we can help people like you make better financial decisions.

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NatWest Basic Account reviews (2071)

Fantastic insightful App. Friendly and fast services in branch.

Fantastic insightful App. Friendly and fast services in branch. Reviewed on: 22nd February 2023

I like my Bank

I never had any problems with my account with this bank and when i had,someone helped me straight away,i am glad to be with NatWest and i will always stay with them Reviewed on: 22nd February 2023

OK

They sometimes make Hiccups but do tend to sort them out quite Quickly Reviewed on: 22nd February 2023

Easy money!

Banking with the Natwest app is easy, efficient, and provides immediate peace of mind. Reviewed on: 22nd February 2023

Great bank

I have been with NatWest for many years and I'm very happy with natwest Reviewed on: 22nd February 2023

Excellent

I have no regret for banking with Natwest Bank Reviewed on: 22nd February 2023

Been with Natwest for more than 10 years without an issue!

Natwest is my go to bank. I have been a customer since 2011, and have brought in many members of my family to Natwest including my wife. The customer service is excellent and issues arising are solved effortlessly. Thanks Natwest Reviewed on: 22nd February 2023

Incredibly easy to use and very good support

The UI is incredibly easy to use and easy to find what ever it is you’re looking for. Also the customer service Is wonderful! Also has amazing security. Can’t thank them enough Reviewed on: 21st February 2023

Great banking!

Easy, simple banking with the app and online banking. Reviewed on: 21st February 2023

Good service

I've been with this bank for quite a few years and I have been very happy with it . The staff are very helpful Reviewed on: 21st February 2023

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